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  1. #1
    Join Date
    Mar 2011
    Location
    Seattle
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    0

    Default New Product form not saving some data / not displaying description & image in store

    Brand new to Zen Cart
    v.1.3.9h, classic theme
    Hosted on godaddy (if that helps)

    I got the store installed and added a product to test the system out. When I save the form and hit the "preview" icon in the admin product listing, I see all info I input displayed. When I hit the "edit" icon, there are a number of fields that are empty (that had been previously filled in):
    - Date Available
    - Products Name
    - Products Description
    - Products Model

    All other data I input (and the image I uploaded) seems to stay in place.

    The main problem is that when I view the store, all I get is a blank page with the title of the product at the top and nothing else.

    http://store.retroactivekids.com/ind...&products_id=3

    Any ideas?

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: New Product form not saving some data / not displaying description & image in sto

    Could you see if post #6 applies to you?
    http://www.zen-cart.com/forum/showthread.php?t=153143
    Linda McGrath
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  3. #3
    Join Date
    Mar 2011
    Location
    Seattle
    Posts
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    0

    Default Re: New Product form not saving some data / not displaying description & image in sto

    I looked at the godaddy hosting and it says I have PHP 4.x. I made the adjustments from your link, which solved the problem of the fields showing up empty when I edit them. Thanks for your quick response!

    I created a new product after making this fix. I still don't have any product information showing up in the store when I click on a product except the product name in the breadcrumbs at the top of the page. Any ideas there?

    http://store.retroactivekids.com/ind...&products_id=4

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: New Product form not saving some data / not displaying description & image in sto

    Look in your directory:
    /cache

    on the server and read the errors in the debug logs that are created ...

    You have errors breaking the completion of creating the pages when looking at Products anywhere in your shop ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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