Problem with Paypal connection - Error (28) connect() timed out!

[mc12345678]

Been looking through the history of posts related to error code 28 and that predominantly it has been a host issue. I was wondering if there was anything else that could be fed to the host to resolve the issue? Ie, is there a "single" setting or group of things that can be offered to them to attempt resolution? If not desired to publicly state, please PM me, I have no idea of the skill level of our host, and ultimately would just like to see the issue corrected. We are not using any of the hosts that have been identified as "typically" problematic in these forums.

[DrByte]

Tell them to contact AT&T and get themselves unblocked.

You can:
Contact ATT at [email protected] to resolve this issue
PayPal’s FAQ’s https://ppmts.custhelp.com/app/answers/detail/a_id/733

[twi]

ZC v1.51 (a test upgrade site)
and ZCv1.3.9h ( a live site that has been working fine for a long time)
using UPS shipping mod & Paypal Checkout Express.


All of my sites are experiencing similar problems reported here for the past 1.5 weeks. It seems like the whole world is having the same problem all of a sudden.

I have been reading this forum concerning:

An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. () - (28) connect() timed out!

ErrorYour available shipping options have changed. Please re-select your desired shipping method.


The above messages were given to me when I tried to check out using Paypal express & UPS shipping mods.

How do I properly perform a curl test and ipncheck test on my sites?

Can someone give me the proper instructions how to do these test and report the problems here for help?

[DrByte]

http://www.zen-cart.com/showthread.p...-Testing-Tools

[twi]

http://www.zen-cart.com/showthread.p...-Testing-Tools

I get the following for ipn & curltest check on all 4 of my sites (2 zc139h and 1 zc151 multisite with 2 urls):

403: Forbidden

This error message is generated when the web server is trying to access a file that does not exist or has been configured incorrectly


Troubleshooting suggestions:

Ensure that you have a valid home page defined in your website directory (example: /htdocs/index.html, /htdocs/index.php). On Unix, this is case sensitive and must be all lower case.

In your Account Manager, under Hosting Tools, click to .Reset File Permissions..

what is this saying?

[mc12345678]

I get the following for ipn & curltest check on all 4 of my sites (2 zc139h and 1 zc151 multisite with 2 urls):

403: Forbidden

This error message is generated when the web server is trying to access a file that does not exist or has been configured incorrectly


Troubleshooting suggestions:

Ensure that you have a valid home page defined in your website directory (example: /htdocs/index.html, /htdocs/index.php). On Unix, this is case sensitive and must be all lower case.

In your Account Manager, under Hosting Tools, click to .Reset File Permissions..

what is this saying?

So, this is the error number that was expected based on some previous discussions, If when looking at the instructions, you'll notice that the direction I think it is in step 2, is to install the file (curltester.php and/or ipncheck.php) into the store root directory. (It says earlier that the file(s) are available in the extras folder or can be downloaded. Place the applicable file into your store directory (either from the extras folder or by download) and access the file using that path (not the path to the extras folder). There are controls on the extras folder that essentially prevent acessing it from the internet, so if there is a desire to use the app(s) they need to be made accessible. It is not suggested to change the settings of the folder.

[twi]

So, this is the error number that was expected based on some previous discussions, If when looking at the instructions, you'll notice that the direction I think it is in step 2, is to install the file (curltester.php and/or ipncheck.php) into the store root directory. (It says earlier that the file(s) are available in the extras folder or can be downloaded. Place the applicable file into your store directory (either from the extras folder or by download) and access the file using that path (not the path to the extras folder). There are controls on the extras folder that essentially prevent acessing it from the internet, so if there is a desire to use the app(s) they need to be made accessible. It is not suggested to change the settings of the folder.

I see that now. I do have those two files in the extras folder. I was assuming that you just run it as www.mysite.co9m/extras/ipncheck.php and www.mysite.co9m/extras/curltester.php

I will try to out the files in the root to try testing it. Thanks