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  1. #1

    Default customers cant check out and I cant get to admin

    I cant get into my admin site and the actual site works except customers cant login or go to shopping cart. All this happened after trying to get Blank_Sideboxes to work. I used my local files to update my server files so I have no working backup. Customers can browse site but cant make purchase.
    Getting Zenned was the best thing I ever did for my website!
    www.cindyscinnamon.com\shopnow

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    Default Re: customers cant check out and I cant get to admin

    Did not provide detail as outlined in the posting FAQ'a

    ZenCart version and server info
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  3. #3

    Default Re: customers cant check out and I cant get to admin

    version 1.3.9f
    www.cindyscinnamon.com/zencart
    prob started when getting Blank_Sideboxes to work (and they do now)
    I use the Lavendar template
    Getting Zenned was the best thing I ever did for my website!
    www.cindyscinnamon.com\shopnow

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
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    Default Re: customers cant check out and I cant get to admin

    Server info???
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  5. #5

    Default Re: customers cant check out and I cant get to admin

    bluehost
    I have used them for yrs.

    box525.bluehost.com
    php version 5.2.16
    op sys Linux
    Getting Zenned was the best thing I ever did for my website!
    www.cindyscinnamon.com\shopnow

  6. #6
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: customers cant check out and I cant get to admin

    I have used them for yrs.

    prob started when getting Blank_Sideboxes to work (and they do now)
    Well , if you have been doing this for "years", then I will assume that you ALWAYS take a backup before embarking upon making a change

    Restore your backup and then step through adding the blank side box again step by step

    Adding a sidebox should not cause what you are seeing
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