VendingBox Plugin Support Thread

[vb_support]

Hi,

If you're logged in to Facebook as the admin of the page with the coming soon logo, you should also see a "Launch Store" button. Once you click that, it will be able to associate your Facebook page with the VendingBox, and the next time you look at the Facebook page, it should show your VendingBox instead of the Coming Soon message.

Best regards,
VB Support.

[Paul...the...first]

I am using this feature at the moment and have made some sales via it.

My query is, does the product list automatically update (like shopmania) or do we have to manually update when we add, remove or otherwise change our stock?

If it automatically updates how often does it occur?

[vb_support]

I am using this feature at the moment and have made some sales via it.

My query is, does the product list automatically update (like shopmania) or do we have to manually update when we add, remove or otherwise change our stock?

If it automatically updates how often does it occur?

Hi Paul,

Yes, if you schedule an import then it will automatically fetch the products from your Zen Cart catalog. You can do this by going to Configuration -> Scheduled Imports and choosing when you want the imports to occur. The maximum frequency is once per hour, but since there's a minute or so of downtime when the import is proceeding, it's probably better to do it once or twice a day.

You can also have it delete non-imported items so that if something disappears from the Zen Cart site, it also disappears from the VendingBox.

Best regards,
VB Support.

[Paul...the...first]

I checked my VB account recently and the stock list is not auto updating.

Is there an additional file I need to add to my web site?

I have the settings set in VB to update everyday at 3am.

[vb_support]

I checked my VB account recently and the stock list is not auto updating.

Is there an additional file I need to add to my web site?

I have the settings set in VB to update everyday at 3am.

Hi Paul,

According to our log, an import was executed at 3 am this morning.

Could you PM me with an example of a product that should have changed but didn't? It might be a problem with importing a specific product or it could be something as simple as a failure to connect to your server when it tried.

Best regards,
VB Support.

[vb_support]

Hi Paul,

I think the problem is that we currently don't have an option to hide products which are out of stock. They appear in the VendingBox but the customer is informed that the item is out of stock if he or she tries to add it to the cart.

In this case the items were successfully updated to out-of-stock but still showed up in the VB.

We'll add a feature which makes it possible to hide out of stock items in the next few days.

Thanks for helping us to improve VendingBox!

Best regards,
VB Support.

[Paul...the...first]

I get these warnings when I view the Zen cart customer admin screen for customers created from VB. I cannot edit or otherwise amend customer details. All I can do is delete them directly from the database and then the warnings go away.

Warning: array_merge() [function.array-merge]: Argument #1 is not an array in /home/xxxxx/public_html/pets/xxxxx/customers.php on line 1099

Warning: array_merge() [function.array-merge]: Argument #2 is not an array in /home/xxxxx/public_html/pets/xxxxx/customers.php on line 1101

Warning: reset() [function.reset]: Passed variable is not an array or object in /home/xxxxx/public_html/pets/xxxxx/includes/classes/object_info.php on line 29

Warning: Variable passed to each() is not an array or object in /home/xxxxx/public_html/pets/xxxxx/includes/classes/object_info.php on line 30

xxxxx = admin name

If I click on a customer who used my site directly I do not get the warnings.

Is there something I need to change to allow your customers details to be displayed correctly, or do you need to change something at your end for when customers place orders?

Apart from this small issue the addon works perfectly and I am receiving orders ok.