How do I send email to customers not signed up for my newsletter?

[countrycharm]

Hi DrByte I have a question for you. I have the newsletter subscribe module installed also and it works great. My problem is if a customer is not sign up for a newsletter I can not send out any email to them. I hope you understand what I'm saying. If I want to send out a regular email to a particular customer who is not sign up for my newsletter It want let me for some reason. Do you have any clue of what going on. Thank you in advance.

[DrByte]

Sorry, I don't recall the inner workings of that mod enough to remember whether it's even supposed to give you any additional options such as what you're asking for.

But, it sounds like you're asking to send out newsletters to people who don't want them. Why?

[clydejones]

I have the newsletter subscribe module installed also and it works great. My problem is if a customer is not sign up for a newsletter I can not send out any email to them. I hope you understand what I'm saying. If I want to send out a regular email to a particular customer who is not sign up for my newsletter It want let me for some reason. Do you have any clue of what going on. Thank you in advance.

Can't you use

admin -> tools -> send email

[countrycharm]

Can't you use

admin -> tools -> send email

That does the something as clicking on the customer name and send email. This is what it reads

Notice: FAILED to send Email to all recipients:

Now if that customer was sign up for the newsletter no problem what so ever very strange indeed.

[countrycharm]

I have tried all kind of ways to get it to send them. Any more suggestions.


E-Mail Transport Method
PHP
sendmail
smtpauth

E-Mail Linefeeds
LF

Send E-Mails
true

Email Archiving Active?
true

Emails must send from known domain?
Yes

SMTP Email Account Mailbox
SMTP Email Account Password
SMTP Email Mail Host
SMTP Email Mail Server Port

[countrycharm]

Sorry, I don't recall the inner workings of that mod enough to remember whether it's even supposed to give you any additional options such as what you're asking for.

But, it sounds like you're asking to send out newsletters to people who don't want them. Why?

No I don't want to send out newsletters to people who don't want them thats not the problem. The newsletter module is working like it is suppose to. I can send newsletters to the ones who want them, I just can't send out regular email to any customers who is not sign up. I mean if a customer bought something from me and paid for that item and I notice afterward the item is out of stock that they bought, now I need to email the customer to let them know whats going on but this particular customer is not sign up to our newsletter the system will not let me email them for some reason. I hope I am making some sense to you.

[clydejones]

No I don't want to send out newsletters to people who don't want them thats not the problem. The newsletter module is working like it is suppose to. I can send newsletters to the ones who want them, I just can't send out regular email to any customers who is not sign up. I mean if a customer bought something from me and paid for that item and I notice afterward the item is out of stock that they bought, now I need to email the customer to let them know whats going on but this particular customer is not sign up to our newsletter the system will not let me email them for some reason. I hope I am making some sense to you.

Can't you use

admin -> tools -> send email

[willie bee]

Can't you use

admin -> tools -> send email

+1

Or just go to the Order Details and click on the e-mail address and it should open up your e-mail client and let them know.