TaxCloud vs Tax Rates?

[apogeerockets]

I have run into the same problem. Taxcloud is disabled until I fix this. Can you send me the fix you sent to jacob, too?

Hi Taxcloud,

I have installed the taxcloud v1.4 module on zencart v1.3.9h and it is calculating tax correctly and adding it during the checkout process (great mod). Server is running PHP 5.2.17 and I double checked the SoapClient is installed (and tested it's working).

The problem I'm having is when you click "confirm order" on the "main_page=checkout_confirmation" page, it loads the "main_page=checkout_process" page and it only says "Setting order totals for taxcloud" at top left. That page doesn't redirect to the confirmation page or anything. If I refresh on that page it loads the "main_page=shopping_cart" and the cart is empty.

Also, the confirmation email that gets sent for the order doesn't show any tax line items in the order sub-totals, and the actual order total doesn't include the tax amount that was calculated on the checkout pages (checkout total doesn't match email confirmation total). I have tested many times with different payment/shipping methods and the result is always the same.

If more details are needed to help troubleshoot this problem please let me know. I can even set up a test account on my test site to see exactly what's happening if needed.

Hello Jacob,

I have some updated files I can send you which will take care of the problem. I will send you a private message. Thanks.