Zip Code Error Check?

[powrwrap]

New to Zen Cart. Just got my site up and running.

Here's some background:

Zen Cart v 1.3.8a fresh install
PHP Version 4.4.9
I have the USPS patch from Jan '11 installed
Website hosted by GoDaddy
Using Authorize.net as my credit card gateway

I've tested the cart using several shipping addresses while in live mode, including international addresses, all worked as expected, then voided the transaction in Authorize.net. So I'm fairly confident the cart should work.


Had a customer call today saying he got both these error messages when trying to check out (It would have been my first sale through Zen Cart):

"We are unable to find a USPS shipping quote suitable for your mailing address"

and

"We are unable to find a UPS shipping quote suitable for your mailing address"


I did some sleuthing in the customer files and discovered the customer only entered four digits in the zip code field when he registered. I'm guessing this is what returned the message about unable to find a shipping quote for both UPS and USPS shipping methods.

Shouldn't there be an error check routine to check for a minimum of five digits in U.S. zip codes? And then a prompt to the customer to enter a valid zip code? Or possibly there is a patch I can apply to my two year old version of Zen Cart?

I searched the FAQs but didn't see anything regarding this problem.

--Alan

[Ajeh]

You should really be using the current version of Zen Cart v1.3.9h from our Home page and not such an old, buggy and insecure version as v1.3.8 ...

Meanwhile, you have an old version of the USPS shipping module and need to get the current USPS January 2, 2011 C shipping module and follow the instructions on post #26 from:
http://www.zen-cart.com/forum/showth...S+January+2011

[powrwrap]

You should really be using the current version of Zen Cart v1.3.9h from our Home page and not such an old, buggy and insecure version as v1.3.8 ...

Meanwhile, you have an old version of the USPS shipping module and need to get the current USPS January 2, 2011 C shipping module and follow the instructions on post #26 from:
http://www.zen-cart.com/forum/showth...S+January+2011

Yeah, looks like I've got an upgrade project to work on this weekend. I did install the Jan '11 USPS module after I discovered in testing that International shipping quotes would not display.

Is there a digit error check for zip codes in v1.39h?

[Ajeh]

The size is compared to the Minimum Values that you have set ...

Unfortunately, some countries use 4 digit so the default is set to 4 ...

To customize this further, you would need to customize the code ...

[powrwrap]

The size is compared to the Minimum Values that you have set ...

Unfortunately, some countries use 4 digit so the default is set to 4 ...

To customize this further, you would need to customize the code ...

OK, I see that in Minimum Values, Post Code = 4.
If I change that to Post Code = 5 and the customer only enters four digits, will they get an error message prompting them to enter 5 digits?

As long as I have your attention, if you happen to know, what countries have only four digits in the postal code?

[Ajeh]

I forget on the 4 digit countries but that is why there is Google ...

If you change it to 5 then the minimum is 5 ... and if you put in too few you get a warning ...

[powrwrap]

I forget on the 4 digit countries but that is why there is Google ...

You're a walking encyclopedia, it was worth a shot.

If you change it to 5 then the minimum is 5 ... and if you put in too few you get a warning ...

Excellent. Done.

[Ajeh]

You might hunt through here:
en.wikipedia.org/wiki/List_of_postal_codes

Australia is one of them ...