Graphics, Boxes, etc missing after upgrade

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04 Apr 2011, 13:18

southernlady

Zen Follower

Join Date:: Mar 2005
Posts:: 116
Plugin Contributions:: 0

Graphics, Boxes, etc missing after upgrade

Using 1.3.9h
Yes, was using 1.3.8a upgraded last night.

This is in a production environment not the live site. The live site is still running 1.3.8a and will be til I sort out the errors on the production site. Production site is inaccessible except in screenshots.

Addon, has image handler and private area both installed by CustomScriptz (I just inherited the site and they were already installed)

The url for the live site is http://scrappingyourmemories.com/store

Screenshot for the production site, front of the store: https://picasaweb.google.com/southernlady5464/Screenshots#

Notice the two look nothing alike.

HELP!!!! Please

No, it is not my first store. I've had three previous and one is currently running 1.3.9h successfully, see here: http://www.secretcitydesigns.com/shop

Liz

04 Apr 2011, 20:08

southernlady

Zen Follower

Join Date:: Mar 2005
Posts:: 116
Plugin Contributions:: 0

Re: Graphics, Boxes, etc missing after upgrade

Found it:

there was a configuration problem. The <base> tag in the header had a / missing from it, breaking the paths to the CSS files. The cause was these settings in the configuration file:

define('DIR_WS_CATALOG', '/store/');
define('DIR_WS_HTTPS_CATALOG', '/store/');

They originally had the trailing / missing from them, which is required (a comment in the configuration file confirms this).

04 Apr 2011, 20:27

kobra

Black Belt

Join Date:: Aug 2005
Posts:: 31,500
Plugin Contributions:: 4

Re: Graphics, Boxes, etc missing after upgrade

It's many times the little things!!

04 Apr 2011, 21:18

southernlady

Zen Follower

Join Date:: Mar 2005
Posts:: 116
Plugin Contributions:: 0

Re: Graphics, Boxes, etc missing after upgrade

That's why I posted the solution rather than just say we found the problem.

That way if others end up having the same problem, they know what to look for and can fix it themselves. :)

Liz