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  1. #1
    Join Date
    Apr 2011
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    31
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    Default slow load and missing items

    In the last couple of days I've noticed my site loading very slowly and ocassionaly not loading at all. I contacted my service provider and after running several tests they found no known issues with the servers.

    This morning after checking, the site seemed fine then all of a sudden over the last couple of hours it has gotten very slow again and now not loading at all. When it does load it only seems to load the header and banners but not any of the content (body).

    Any help here would be greatly appreciated!

    Thanks in advance.

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
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    3

    Default Re: slow load and missing items

    We'll need a link to the site.

  3. #3
    Join Date
    Apr 2011
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    Default Re: slow load and missing items

    w w w . p h o t o g l o b e o n l i n e . c o m

  4. #4
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
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    Default Re: slow load and missing items

    Loads fairly quickly here, especially considering the too-big file size of your images.

    Anytime I hear that 'my site loads slowly sometimes' I think hosting issues, despite what they say.

    Who's your host ?

  5. #5
    Join Date
    Apr 2011
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    Default Re: slow load and missing items

    Thanks for having a look. It seems to be running fine now here too.

    The site is hosted by go daddy. I contacted them again about an hour ago and got the same answer. Everything is fine... No problems reported... But he did agree that it was running slow when he checked as well so he claimes "it must be an internal zen cart problem".

    The problem is that I haven't changed any settings or anything on the site in the last few days. Is it possible for something to have changed internally without me making the change? Security issue?

    Sorry if that's a silly suggestion I'm still fairly new to this stuff so just throwing out ideas to try to get to the bottom of this.

    Also, you mentioned the images are too large. I have compressed them quite a bit already. What do you think a better size would be to help load a bit quicker?

    Thanks!

  6. #6
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: slow load and missing items

    Also, you mentioned the images are too large. I have compressed them quite a bit already. What do you think a better size would be to help load a bit quicker?
    Checked a few and they average 40KB for an approx 1x1 image

    All browsers render at 72dpi
    So 72X72 = approx 6KB and any more is wasting bandwidth & time downloading
    Zen-Venom Get Bitten

 

 

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