Using Paypal express checkout issue...

[SweetEmotions]

Change your Express payment module setting.

Change: Express Checkout: Require Confirmed Address from Yes to No.

[wondergirl]

Change your Express payment module setting.

Change: Express Checkout: Require Confirmed Address from Yes to No.

It was already set as such

[wondergirl]

any other ideas please?

[wondergirl]

I am going back to IPN until someone has a conclusive answer to this issue. And YES I did have Express Checkout: Require Confirmed Address set to NO.

The bottom line is:
If paypal only takes the confirmed mailing address in the cart, and not the "ship to" address this negates any orders that may be gifts or being sent to a workplace/etc. I have alot of customers that I truly trust to always have their orders sent to their homes but also to friends, family members and their workplaces.

[DrByte]

Your "bottom line" statement is understood, and indeed Zen Cart does not impose that limitation, and PayPal doesn't normally pose that limitation either unless you don't want to give up your seller-protection for the transaction. ie: if the destination address isn't a paypal-confirmed address, then paypal won't protect you as the seller if there is any dispute in the transaction ... doesn't matter whether it's express or IPN used to do it.

I'd like to see your store's PayPal logs from that attempted transaction. Those should tell some information about what Zen Cart received from PayPal about that customer's status, address info, and seller protection eligibility, etc. If there's anything we can fix on the ZC side, we'll need the logs in order to know.
I've attempted to replicate the problem but can't, so I must be missing something, and hopefully the logs will give clues.

Granted, if you didn't have the debug logging enabled then there won't be any logs. http://www.zen-cart.com/forum/showthread.php?t=61199

[wondergirl]

Your "bottom line" statement is understood, and indeed Zen Cart does not impose that limitation, and PayPal doesn't normally pose that limitation either unless you don't want to give up your seller-protection for the transaction. ie: if the destination address isn't a paypal-confirmed address, then paypal won't protect you as the seller if there is any dispute in the transaction ... doesn't matter whether it's express or IPN used to do it.

I'd like to see your store's PayPal logs from that attempted transaction. Those should tell some information about what Zen Cart received from PayPal about that customer's status, address info, and seller protection eligibility, etc. If there's anything we can fix on the ZC side, we'll need the logs in order to know.
I've attempted to replicate the problem but can't, so I must be missing something, and hopefully the logs will give clues.

Granted, if you didn't have the debug logging enabled then there won't be any logs. http://www.zen-cart.com/forum/showthread.php?t=61199

Yes, the logging wasn't on during the tests unfortunately, but the conversation with paypal clearly leads one to believe that if the PP express checkout is consistantly going to loop back a non confirmed "shipping address" back to your site until the client has that address set as the same as their correct pp address, then I am at a loss. IPN does not perform that way and will allow the customer to use an alternate shipping address. As long as IPN is effective then it is indeed not antiquated for some peoples purposes.

[DrByte]

As you wish. Evidently you haven't run into "lost orders" by using the IPN module. Good luck.