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  1. #1
    Join Date
    Feb 2007
    Location
    Ontario, Canada
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    Default Not being told of failed emails

    I'm sure I've just missed something, but when an email failed, normally due to an incorrect email address, we don't receive any sort of failure notice. Have a missed a setting somewhere?
    Thanks, Colleen
    www.af-company.com
    To err is human, but to really foul things up requires a computer. Farmers' Almanac, 1978

  2. #2
    Join Date
    Jul 2005
    Location
    UK and Ireland
    Posts
    258
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    Default Re: Not being told of failed emails

    Hi there,

    Are you referring to sending out emails to your customers via your Zencart admin ?

    A little more information would certainly help.

  3. #3
    Join Date
    Feb 2007
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    Ontario, Canada
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    Default Re: Not being told of failed emails

    When a customer places an order, it sends them an order confirmation / invoice. Well if their email address is incorrect then it just vanishes into thin air. We don't get any sort of "delivery failure" notification, like you would if you sent from a standard email program. Same thing happens when we send our newsletters etc.

    Does that make sense? I'm horrible at explaining myself.
    Thanks, Colleen
    www.af-company.com
    To err is human, but to really foul things up requires a computer. Farmers' Almanac, 1978

  4. #4
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Not being told of failed emails

    It may depend on the customer's email server setup. I have mine set up to send mail sent to addresses that don't exist on that domain to what Spam Assassin calls 'black hole'. No message is returned to the sender.

 

 

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