17 Apr 2011, 01:00
#1
New Zenner
- Join Date:
- Apr 2011
- Posts:
- 1
- Plugin Contributions:
- 0
Cannot Access My Admin
Hello everyone,
I recently installed Zen Cart to my client's new website thaimoda.com I changed the template and created the look with no problem.
The customer is Spanish and wanted a Spanish language pack added, so I added that as well. All looks great!
A few hours later the client calls me saying he can't get into the admin and when I checked it gave me a Error 500. I contacted Host Gator and this is the message I received from them:
Hello,
By editing includes/application_top.php I was able to get it to show the initialization scripts. http://thaimoda.com/zc_admin/index.php
Simply edit this line:
define('DEBUG_AUTOLOAD', true);
to this:
define('DEBUG_AUTOLOAD', false);
to disable the debugging.
You may want to contact the developer, or a third party web developer to have this issue troubleshooted further, as there were no pertinent errors to be found in any of the logs. We do not support third party scripts or systems with our sphere of support unfortunately.
As always, if you have any questions or concerns, please let us know and we will gladly address any you may have!
Warm regards,
Kyle Gato
Linux Systems Administrator
HostGator.com LLC
http://support.hostgator.com
When I go to website, it's worst than before with the new template and boxes gone! :shocking: When going to thaimoda.com/zc_admin there is no Error 500, but information I don't understand. I went into the includes file and saw they already changed it to 'false' as stated in email.
Does anyone have any idea what I can do other than starting all over again? Any reason this would happen in the first place? I wonder if it was hacked, but idk how to tell.
Any assistance here would be so appreciated! Thanks!!!
Helena
I recently installed Zen Cart to my client's new website thaimoda.com I changed the template and created the look with no problem.
The customer is Spanish and wanted a Spanish language pack added, so I added that as well. All looks great!
A few hours later the client calls me saying he can't get into the admin and when I checked it gave me a Error 500. I contacted Host Gator and this is the message I received from them:
Hello,
By editing includes/application_top.php I was able to get it to show the initialization scripts. http://thaimoda.com/zc_admin/index.php
Simply edit this line:
define('DEBUG_AUTOLOAD', true);
to this:
define('DEBUG_AUTOLOAD', false);
to disable the debugging.
You may want to contact the developer, or a third party web developer to have this issue troubleshooted further, as there were no pertinent errors to be found in any of the logs. We do not support third party scripts or systems with our sphere of support unfortunately.
As always, if you have any questions or concerns, please let us know and we will gladly address any you may have!
Warm regards,
Kyle Gato
Linux Systems Administrator
HostGator.com LLC
http://support.hostgator.com
When I go to website, it's worst than before with the new template and boxes gone! :shocking: When going to thaimoda.com/zc_admin there is no Error 500, but information I don't understand. I went into the includes file and saw they already changed it to 'false' as stated in email.
Does anyone have any idea what I can do other than starting all over again? Any reason this would happen in the first place? I wonder if it was hacked, but idk how to tell.
Any assistance here would be so appreciated! Thanks!!!
Helena
