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  1. #1
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    red flag Newsletter Module Stoped Sending Email

    All of a sudden I am unable to send newsletters' out to customers. I can manually send email, both Plain Text & HTML. Invoices are going out and several test GV Mails also go out as expected.

    Any idea what's going on?

    I checked with the ISP and nothing has changed according to them.

    I'm on a Linux Server
    zencart is v.1.3.9h
    Apache is 2.2.17
    PPHP Is 5.2.15
    MySQL is 5.1.52
    zencart Admin Directory name has been changed.

    HELP!

  2. #2
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    Default Re: Newsletter Module Stoped Sending Email

    Any errors?
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  3. #3
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    red flag Re: Newsletter Module Stoped Sending Email

    Quote Originally Posted by kobra View Post
    Any errors?
    No errors.

    When I click the 'send' button the following screen appears.



    When I return to the Newsletter listing page it looks like this.



    As you see the newsletter I am trying to send, the first one on the list, is still marked as not sent.

  4. #4
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    Default Re: Newsletter Module Stoped Sending Email

    What date did you upgrade?
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  5. #5
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    red flag Re: Newsletter Module Stoped Sending Email

    Quote Originally Posted by kobra View Post
    What date did you upgrade?
    My install was new with 1.3.9h. This is my first time install. Funny thing is that the newsletter module worked a month or so ago.

    Here is a list of the 'Mods' that I have installed.
    ==========================================================
    Add-Ons/Mods: zen_lightbox_1-6-1 Mod
    expanded_category_list_1-01
    blank_sidebox_2-0 mod (NOT ACTIVE)
    login_box_1-5 mod
    paypal_verified_logo_1-0-7
    recycle_sidebox_1-2
    logo_sidebox_v11
    backup_zc_v1.0.7
    enhanced_whos_online_1-1-0
    green_tea_admin_1-2
    order_steps_tableless_2-3-2 Mod (NOT ACTIVE)
    jscroller_sidebox_package_2-1 Mod
    ==========================================================

    This list is accurate, to the best of my recollection. It is also chronologically correct with the most recent at the bottom of the list.

    I would hate to roll-back and add each mod one at a time to see if one of them broke the newsletter module.
    Last edited by ewramos; 18 Apr 2011 at 03:40 AM.

  6. #6
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    Default Re: Newsletter Module Stoped Sending Email

    I would hate to roll-back and add each mod one at a time to see if one of them broke the newsletter module.
    If you have accurate dates of when installed, and seeing that you sent one on some date, work with that especially that any replaced core files from order_steps_tableless_2-3-2 are replaced with original files from a fresh distribution

    See if the dates coincide first
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  7. #7
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    Default Re: Newsletter Module Stoped Sending Email

    Quote Originally Posted by kobra View Post
    If you have accurate dates of when installed, ...
    While I kept track of WHAT I installed, I did not keep track of dates. What a valuable lesson this has turned out to be. I will keep track of Mods AND install dates from now on....

  8. #8
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    red flag Re: Newsletter Module Stoped Sending Email

    Quote Originally Posted by kobra View Post
    ... especially that any replaced core files from order_steps_tableless_2-3-2 are replaced with original files from a fresh distribution

    See if the dates coincide first
    Just an F.Y.I The "order_steps_tableless_2-3-2" replaced only these original files;
    tpl_checkout_shipping_default.php
    tpl_checkout_payment_default.php
    tpl_checkout_confirmation_default.php
    tpl_checkout_success_default.php

    Since they are 'only' template files I wouldn't think they would affect anything like the sending of the newsletter.

    No doubt I'm wrong about this assumption...

 

 

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