What currently happens when you try to login to your Admin?![]()
What currently happens when you try to login to your Admin?![]()
Linda McGrath
If you have to think ... you haven't been zenned ...
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I can't get to the log in page. I get a screen that says:
Hello. Thank you for loading Zen Cart™.
You are seeing this page for one or more reasons:
This is your first time using Zen Cart™ and you haven't yet completed the normal Installation procedure.
If this is the case for you, you will need to upload the "zc_install" folder using your FTP program, and then run zc_install/index.php via your browser (or reload this page to see a link to it).
Your /includes/configure.php and/or /admin/includes/configure.php file contains invalid path information and/or invalid database-connection information.
If you recently edited your configure.php files for any reason, or maybe moved your site to a different folder or different server, then you'll need to review and update all your settings to the correct values for your server.
See the Online FAQ and Tutorials area on the Zen Cart™ website for assistance.
To begin installation ...
The Installation Documentation can be read by clicking here: Documentation
You will need to upload the "zc_install" folder using your FTP program, and then run zc_install/index.php via your browser (or reload this page to see a link to it).
The Online FAQ and Tutorials area on the Zen Cart™ website will also be of value if you run into difficulties.
Sigh...
Look with your FTP program and check the spelling of your current /admin directory name and make sure that it is correct in your file:
/your_secret_admin/includes/configure.php
that is on the server ...
It is case sensative and should not contain any spaces or special characters ...
Linda McGrath
If you have to think ... you haven't been zenned ...
Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!
Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here
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Its the same according to the info I can see in the cPanel and what I see in the FTP program.
You wanna look? I'm perfectly willing to secret message you access. I'm losing my mind over here.
Why don't you do that and let me see what I can see ...![]()
Linda McGrath
If you have to think ... you haven't been zenned ...
Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!
Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here
Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!
ok access sent. thanks!!
Does no one have any further ideas on this? I still can't get the admin up. There are orders in there awaiting processing.![]()
As for "further" ideas, the answer is: the cause of your problem is the same ... missing or invalid information in your /admin/includes/configure.php file.
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Ok! well dear experts, I am sure you will believe this, but I can't believe I missed it for 5 freaking days!!
One of the configure.php files was spelled configure .php...
Yes the extra space I did not see! Sigh, anyway all fixed now! Thanks so much!!
Take a look at this thread... Great all is fixed....
Dang those little type error...
You just have to love it...
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