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  1. #1
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    Mar 2011
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    Default Re: Image Handler 3 Support Thread

    OK Thanks anyway - if you don't ask you don't get! (thanks for the super quick reply by the way)

  2. #2
    Join Date
    Mar 2011
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    VIC, AU
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    Default Re: Image Handler 3 Support Thread

    Hi guys,

    I just wondering if this has occur to you? I've been using Image Handler 3 for the last 3 weeks. Everything is fantastic and working well for me.

    Just today for some reason, i'm missing the Image Handler 3 "Action" button when i try to add more images.

    I try to search it in Admin>Tools>Image Handler3, but not able to find it.

    I hope you guys can help me out. Without the Action button is really inconvenience.



    Thank,
    Andrew

  3. #3
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    Mar 2011
    Location
    VIC, AU
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    57
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    Default Re: Image Handler 3 Support Thread

    OH MAN.

    I found out what i've done. I have installed the Dual Pricing 1.7c module and thats what make the Image Handler 3 "Action button" gone disapear.

    Please help. I have done this on my actual site and wasn't aware of this little button.

    Very much appreciated.

    Andrew.

  4. #4
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
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    Default Re: Image Handler 3 Support Thread

    Quote Originally Posted by andrewnguyen View Post
    OH MAN.

    I found out what i've done. I have installed the Dual Pricing 1.7c module and thats what make the Image Handler 3 "Action button" gone disapear.

    Please help. I have done this on my actual site and wasn't aware of this little button.

    Very much appreciated.

    Andrew.
    We actually can't help you with issues related to another mod.. (Sorry..) However if I had to hazzard a guess I'd say that the Dual Pricing mod modifies some of the same files used by IH3 and you are wiping out the IH3 changes because you are not merging these modifications. Using a file merging program you need to merge the changes between any files Dual Pricing has in common with IH3.. I'm afraid we can't be of much more help as the issue here is not IH3 at all.. It is an incorrect install of your Dual Pricing mod..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #5
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    Mar 2011
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    VIC, AU
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    57
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    Default Re: Image Handler 3 Support Thread

    Quote Originally Posted by DivaVocals View Post
    We actually can't help you with issues related to another mod.. (Sorry..) However if I had to hazzard a guess I'd say that the Dual Pricing mod modifies some of the same files used by IH3 and you are wiping out the IH3 changes because you are not merging these modifications. Using a file merging program you need to merge the changes between any files Dual Pricing has in common with IH3.. I'm afraid we can't be of much more help as the issue here is not IH3 at all.. It is an incorrect install of your Dual Pricing mod..
    Hi DivaVocals,

    Thank you for your help in this thread post #238.
    I've use a merge program as you suggested and everything works perfetc.

    Thanks heaps.
    Andrew

  6. #6
    Join Date
    May 2011
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    29
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    Default Re: Image Handler 3 Support Thread

    I am using Zen Cart 1.3.9 I just installed Image Handler 3, and am having a problem that seems normal. Here's a link to my site: http://theindigopath.com/buyart/

    I've been searching the forums and reading through the readme and configuration stuff the past couple days but can't seem to figure this out.

    I can't get the watermark to work. My config settings are below. I also checked to be sure the images were in the correct place. And I tried clearing the bmz_cache folder. What should I try next?



    Small Image Width 250 Info
    Small Image Height 250 Info
    Heading Image Width - Admin 57 Info
    Heading Image Height - Admin 40 Info
    Subcategory Image Width 250 Info
    Subcategory Image Height 250 Info
    Calculate Image Size true Info
    Image Required true Info
    Image - Shopping Cart Status 1 Info
    Image - Shopping Cart Width 50 Info
    Image - Shopping Cart Height 40 Info
    Category Icon Image Width - Product Info Pages 57 Info
    Category Icon Image Height - Product Info Pages 40 Info
    Top Subcategory Image Width 150 Info
    Top Subcategory Image Height 85 Info
    Product Info - Image Width 350 Info
    Product Info - Image Height 350 Info
    Product Info - Image Medium Suffix _MED Info
    Product Info - Image Large Suffix _LRG Info
    Product Info - Number of Additional Images per Row 3 Info
    Image - Product Listing Width 250 Info
    Image - Product Listing Height 250 Info
    Image - Product New Listing Width 250 Info
    Image - Product New Listing Height 250 Info
    Image - New Products Width 250 Info
    Image - New Products Height 250 Info
    Image - Featured Products Width 250 Info
    Image - Featured Products Height 250
    Image - Product All Listing Width 250 Info
    Image - Product All Listing Height 250 Info
    Product Image - No Image Status 1 Info
    Product Image - No Image picture no_picture.gif Info
    Image - Use Proportional Images on Products and Categories 1 Info
    IH resize images yes Info
    IH small images filetype no_change Info
    IH small images background 255:255:255 Info
    IH small images compression quality 85 Info
    IH small images watermark no Info
    IH small images zoom on hover yes Info
    IH small images zoom on hover size Medium Info
    IH medium images filetype no_change Info
    IH medium images background 255:255:255 Info
    IH medium images compression quality 85 Info
    IH medium images watermark yes Info
    IH large images filetype no_change Info
    IH large images background 255:255:255 Info
    IH large images compression quality 85 Info
    IH large images watermark yes Info
    IH large images maximum width 750 Info
    IH large images maximum height 550 Info
    IH watermark gravity Center Info
    Last edited by gaius; 25 Jul 2011 at 07:30 AM. Reason: Extra space that didn't need to be there.

  7. #7
    Join Date
    Oct 2007
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    Emporia, Kansas
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    Default Re: Image Handler 3 Support Thread

    Quote Originally Posted by gaius View Post
    I am using Zen Cart 1.3.9 I just installed Image Handler 3, and am having a problem that seems normal. Here's a link to my site: http://theindigopath.com/buyart/

    I've been searching the forums and reading through the readme and configuration stuff the past couple days but can't seem to figure this out.

    I can't get the watermark to work. My config settings are below. I also checked to be sure the images were in the correct place. And I tried clearing the bmz_cache folder. What should I try next?



    Small Image Width 250 Info
    Small Image Height 250 Info
    Heading Image Width - Admin 57 Info
    Heading Image Height - Admin 40 Info
    Subcategory Image Width 250 Info
    Subcategory Image Height 250 Info
    Calculate Image Size true Info
    Image Required true Info
    Image - Shopping Cart Status 1 Info
    Image - Shopping Cart Width 50 Info
    Image - Shopping Cart Height 40 Info
    Category Icon Image Width - Product Info Pages 57 Info
    Category Icon Image Height - Product Info Pages 40 Info
    Top Subcategory Image Width 150 Info
    Top Subcategory Image Height 85 Info
    Product Info - Image Width 350 Info
    Product Info - Image Height 350 Info
    Product Info - Image Medium Suffix _MED Info
    Product Info - Image Large Suffix _LRG Info
    Product Info - Number of Additional Images per Row 3 Info
    Image - Product Listing Width 250 Info
    Image - Product Listing Height 250 Info
    Image - Product New Listing Width 250 Info
    Image - Product New Listing Height 250 Info
    Image - New Products Width 250 Info
    Image - New Products Height 250 Info
    Image - Featured Products Width 250 Info
    Image - Featured Products Height 250
    Image - Product All Listing Width 250 Info
    Image - Product All Listing Height 250 Info
    Product Image - No Image Status 1 Info
    Product Image - No Image picture no_picture.gif Info
    Image - Use Proportional Images on Products and Categories 1 Info
    IH resize images yes Info
    IH small images filetype no_change Info
    IH small images background 255:255:255 Info
    IH small images compression quality 85 Info
    IH small images watermark no Info
    IH small images zoom on hover yes Info
    IH small images zoom on hover size Medium Info
    IH medium images filetype no_change Info
    IH medium images background 255:255:255 Info
    IH medium images compression quality 85 Info
    IH medium images watermark yes Info
    IH large images filetype no_change Info
    IH large images background 255:255:255 Info
    IH large images compression quality 85 Info
    IH large images watermark yes Info
    IH large images maximum width 750 Info
    IH large images maximum height 550 Info
    IH watermark gravity Center Info
    looks like your settings are ok but what version zencart are you using and also what version of lightbox and which one?

    did you install IH3 from an upgrade or fresh installation?

    some of your images have a watermark but not all of them so not sure of much here...sorry

  8. #8
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
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    Default Re: Image Handler 3 Support Thread

    If I had to guess, it looks like you added the watermark settings after IH3 generated your bmz_cache images. I suggest using your FTP too and manually removing all the cache FOLDERS in the bmz_cache folder. (leave the 2 files there in place) clear your browser cache and see if you don't see watermarked images then..

    Quote Originally Posted by gaius View Post
    I am using Zen Cart 1.3.9 I just installed Image Handler 3, and am having a problem that seems normal. Here's a link to my site: http://theindigopath.com/buyart/

    I've been searching the forums and reading through the readme and configuration stuff the past couple days but can't seem to figure this out.

    I can't get the watermark to work. My config settings are below. I also checked to be sure the images were in the correct place. And I tried clearing the bmz_cache folder. What should I try next?



    Small Image Width 250 Info
    Small Image Height 250 Info
    Heading Image Width - Admin 57 Info
    Heading Image Height - Admin 40 Info
    Subcategory Image Width 250 Info
    Subcategory Image Height 250 Info
    Calculate Image Size true Info
    Image Required true Info
    Image - Shopping Cart Status 1 Info
    Image - Shopping Cart Width 50 Info
    Image - Shopping Cart Height 40 Info
    Category Icon Image Width - Product Info Pages 57 Info
    Category Icon Image Height - Product Info Pages 40 Info
    Top Subcategory Image Width 150 Info
    Top Subcategory Image Height 85 Info
    Product Info - Image Width 350 Info
    Product Info - Image Height 350 Info
    Product Info - Image Medium Suffix _MED Info
    Product Info - Image Large Suffix _LRG Info
    Product Info - Number of Additional Images per Row 3 Info
    Image - Product Listing Width 250 Info
    Image - Product Listing Height 250 Info
    Image - Product New Listing Width 250 Info
    Image - Product New Listing Height 250 Info
    Image - New Products Width 250 Info
    Image - New Products Height 250 Info
    Image - Featured Products Width 250 Info
    Image - Featured Products Height 250
    Image - Product All Listing Width 250 Info
    Image - Product All Listing Height 250 Info
    Product Image - No Image Status 1 Info
    Product Image - No Image picture no_picture.gif Info
    Image - Use Proportional Images on Products and Categories 1 Info
    IH resize images yes Info
    IH small images filetype no_change Info
    IH small images background 255:255:255 Info
    IH small images compression quality 85 Info
    IH small images watermark no Info
    IH small images zoom on hover yes Info
    IH small images zoom on hover size Medium Info
    IH medium images filetype no_change Info
    IH medium images background 255:255:255 Info
    IH medium images compression quality 85 Info
    IH medium images watermark yes Info
    IH large images filetype no_change Info
    IH large images background 255:255:255 Info
    IH large images compression quality 85 Info
    IH large images watermark yes Info
    IH large images maximum width 750 Info
    IH large images maximum height 550 Info
    IH watermark gravity Center Info
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #9
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
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    Default Re: Image Handler 3 Support Thread

    Quote Originally Posted by andrewnguyen View Post
    Hi DivaVocals,

    Thank you for your help in this thread post #238.
    I've use a merge program as you suggested and everything works perfetc.

    Thanks heaps.
    Andrew
    Glad that you got it all worked out..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  10. #10
    Join Date
    Mar 2011
    Location
    In a green and pleasant land
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    46
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    0

    customer issue Re: Image Handler 3 Support Thread

    I am using Version 1.3.9h of Zen Cart and for the past 8 weeks, have been running IH2 with no problems whatsoever

    Yesterday to my horror, my site was killed. www.bestfeedsupplements.co.uk

    I tried to restore from a back up but still I couldn't see anything under my category tabs.

    I started to uninstall mods and got the store back once I uninstalled IH2

    I haven't added any mods to the store in the past five weeks and am currently running
    zen_lightbox-v1.6.2
    multi_cross_sell_v1.00
    GoogleAnalytics
    google_merchant_center
    Easy Populate 1.3.9gp
    DPU2
    corner_site_seal_1.0
    autoTweet3
    autoFacebook2

    I thought that perhaps changing to IH3 might solve the problem and so uninstalled it as told, removed
    zen_lightbox-v1.6.2 with an uninstall as well and then loaded IH3 according to the instructions
    I then reloaded zen_lightbox-v1.6.2 to ensure that the correct code was used for additional_images.php was correct.

    As soon as I installed IH3 in Tools: Image Handler3, my site went blank again

    Now I realise that this cannot be a problem with IH3 ( I have another site www.equine-cortaflex.co.uk which runs IH2 perfectly and has not been affected in the same way - even though they run off the same servers (HostPapa) so does anyone please have an idea where I should look

    I cannot see any obvious area where there is a conflict.

    I will be quite happy to demonstrate the problem with installing IH3 and the subsequent loss of pages if it would help.

 

 

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