Quote Originally Posted by shags38 View Post
v1.3.9h
Hi - I just moved a site to a new server and everything is fine (followed the procedure correctly) however image handler 3 now doesn't want to load 'additional' images. I have re-installed IH3 and Zen Lightbox and double checked the suffix naming of the additional images.

What else should I look at? Looking forward to some help here.

cheers,
Shags
Mine did the exact same thing. I finally had to go into admin/tools/ih3 andthen go into its admin to uninstall it totally...this will just take the code out and not mess with the images at all.

Same thing for lightbox---bear in mind mine did not work at all for either add ons...I had no lightbox and no ih3 just their controls.

If yours is functional then try to just uninstall IH3 from admin, then go into the server via ftp and reupload all the files for IH3 and this one from lightbox that goes into includes/modules/your template/additional_images.php

go back to admin in store and re-install IH3 and see if it does what it should when you refresh the browser page.

If lightbox also is misbehaving then use its uninstall sql script to uninstall it from admin too then do the same thing by re-uploading its files and then run the install sql script again.

sometimes everything works as it should when we move then other times the gremlins have other ideas.

a link also is helpful so we can see exactly what is happening at the store.