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  1. #1
    Join Date
    Apr 2011
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    Default Customer required items missing

    I am using Zen Cart 1.3.8a and I have customers that create accounts without entering all the required fields (telephone number), even though I have set minimum to 7 numbers. I dont want customers to be able to have an account without filling in all the details. Thanks for the help.

    Charles

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
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    Default Re: Customer required items missing

    Do you use Paypal Express ? It could be those customers aren't entering the telephone number there. I think there's an option to require telephone numbers in your Paypal settings.

  3. #3
    Join Date
    Apr 2011
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    Default Re: Customer required items missing

    Thanks for the answer, but the problem seems to be in the actual customer module for required fields. When a customer signs up on my site to purchase or subscribe to the newsletter, they have to fill out a form. One of the fields is telephone number and shows that it is required. However, some people are able to sign up without fill in the telephone information, even though I have set the minimum value to 7 numbers.

  4. #4
    Join Date
    May 2011
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    Default Re: Customer required items missing

    That is funny I am currently running into the same problem and I cant figure out how they are doing it. I have tried to make a fake account and it dose not allow me to continue.

  5. #5
    Join Date
    May 2011
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    Default Re: Customer required items missing

    Anyone?

  6. #6
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    Default Re: Customer required items missing

    Quote Originally Posted by stevesh View Post
    Do you use Paypal Express ? It could be those customers aren't entering the telephone number there. I think there's an option to require telephone numbers in your Paypal settings.
    The option to require a telephone number in your PayPal account, at least at 1.3.9f, also required a minor ZC update to gather it into your store; see http://www.zen-cart.com/forum/showthread.php?t=166086.

 

 

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