Thread: Fatal Errors

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  1. #1
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    Default Fatal Errors

    Hello,
    I am using v1.3.9
    And the site is located at www.kidsupscaleresale.com

    I have been having problems with the site not coming up since yesterday and getting a 500 error message. I looked it up in the zen cart tutorials and it told me to write the host (Godaddy.com is who we are using) to see if it was something the host was causing.
    I checked it about an hour ago and the site was working just fine, but now I'm getting the error again.
    I got this one time....

    Fatal error: Maximum execution time of 30 seconds exceeded in D:\Hosting\7820195\html\adminurrhtcqq\includes\initsystem.php on line 14

    And I checked my cache. I have tons of these, all from different files and different line locations.
    Can someone tell me why I have all of these? They say the same thing, error in "file name" on "line whichever"
    And a lot of these are files I have never touched.

    Sorry to be a pain. I've used Zen cart before a while back and had no problems. This time around I have had plenty. The site runs extra slow, now I can't get it to even come up.
    Any help would be appreciated :)

  2. #2
    Join Date
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    Default Re: Fatal Errors

    Your problem is with gonedaddy who you really should consider being gone from.

    500 errors and timeouts are all hosting problems. They probably have two many folks on the server, but for a little extra money......
    A little help with colors.
    myZenCartHost.com - Zen Cart Certified, PCI Compatible Hosting by JEANDRET
    Free SSL & Domain with semi-annual and longer hosting. Updating 1.5.2 and Up.

  3. #3
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    Default Re: Fatal Errors

    There's no good reason for your pages to take more than 30 seconds to build and display, other than a very poorly-performing webserver.

    So ... dbltoe is right: get a real hosting company which is capable of running database-driven websites reliably. Yours has a STRONG track record of EXCEEDINGLY BAD performance. Just search the web.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
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    Default Re: Fatal Errors

    Thank you both very much.
    I was under the impression the Go Daddy was a good site being the biggest one out there.
    I use Influx host for my own sites and am actually doing this site for a friend who set it up through GoDaddy.com
    So basically do ya'll believe this is going to be a continuing problem? She JUST bought the name and hosting through them, but if it's going to keep happening I can see if she would be willing to transfer everything to a better host. Any suggestions on hosts? Unless you think the site may get better, but it doesn't sound like it will. And the store isn't open yet so I definitely don't want this happening all the time when she has it opened up. Thanks for your help!

  5. #5
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    Default Re: Fatal Errors

    GD is good for domain-registration, but that's about all.
    Their hosting is crap in my experience.

    There's a Recommended Hosts link at the top of this page if you're looking for some alternatives.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: Fatal Errors

    Thank you, I will check into that :)

    Quote Originally Posted by DrByte View Post
    GD is good for domain-registration, but that's about all.
    Their hosting is crap in my experience.

    There's a Recommended Hosts link at the top of this page if you're looking for some alternatives.

 

 

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