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  1. #1
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    Default Large Product Images not showing

    I've never had this happen to me with an install before.

    Zencart v 1.3.9h

    Just upgraded Image Hander from 2 to 3 and the issue remains.

    For some reason, which has never happened before, the large product images do not show, but the product listing and thumbnails are just fine.

    The large product images shows in the Image Handler manage section - so the cart is recognizing them ...

    Like with other Zencarts I've installed (and on the same server), I have sub-folders for images to help divide up the load.

    Here's a product, for example, where the image doesn't show. If you move around the cart, you will see I do not have images showing for sub-categories yet - that'll be something I'm doing after the products are loaded.

    http://174.121.38.162/~fordbare/inde...&products_id=3

    I've never had this happen with Zencart before. And this is the only issue I'm having.

    This problem existed from the beginning - before even designing the product page, so it's not a code error from that.

    Yes, permissions are set on all the images folders appropriately.

    Any ideas?

  2. #2
    Join Date
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    Default Re: Large Product Images not showing

    The images simply do not exist, thus it's not displaying them. See for yourself:
    http://174.121.38.162/~fordbare/imag...FACA01_MED.jpg
    http://174.121.38.162/~fordbare/imag...FACA01_LRG.jpg
    .

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  3. #3
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    Default Re: Large Product Images not showing

    That's what I don't understand.

    I'm uploading the images as per usual ... like I've done literally thousands of times before.

    What is causing them to not exist this time?

    If the thumbs are showing, why are not the 2 larger versions since the various sizes come from one file?

    Like I said, they are showing in the Image Handler manage section, so they are being recognized.

  4. #4
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    Default Re: Large Product Images not showing

    ImageHandler doesn't use the /images/medium or /images/large files.
    I assert again: the reason for your problem is that the physical files are *not* on the server. Or, if they are, then you've got the permissions set so low on them that the webserver can't see them. I doubt it's a permissions issue.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Large Product Images not showing

    I guess there's some confusion then.

    If I upload picture.jpg to /images/widget folder ... and the thumbnail size of the picture is viewable ... why isn't the other sizes viewable. Obviously the file IS on the server if the thumbnail size of the picture is showing. It's as if something is blocking the larger sizes of the image file from being viewed.

    Never, in previous versions of Zencart, nor in the current version, have I ever needed to upload a picture file to /medium or /large folders in order to get those sizes to show.

    I have 2 other Zencarts on the same server (my server), using the same version and the same contributions added. And I upload the product images the exact same way with each of them.

    The permissions for the images folders are set at 777, as per instructions.

  6. #6
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    Default Re: Large Product Images not showing

    I just took a screen shot of the product image file for the aforementioned product. It's been there since May 10th.

    The permissions on the folder is 777.
    Where you load the product, the correct image folder has been selected.


 

 

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