Problems with Checkout

[Ajeh]

What was your Ship To address and the weight of the order being tested?

What options do you have set on USPS and UPS?

[JS1scuba]

What was your Ship To address and the weight of the order being tested?

What options do you have set on USPS and UPS?

I have not changed the options on these modules so not sure what we are looking for how ever -- when you try to do a check out of any kind it wont let you get past step 1

take a look and see www.techdivinglimited.com

kind of stumped

jds

[Ajeh]

Add to your stylesheet.css so your addresses display correctly:

.hiddenField {
display: none;
}
.visibleField {
display: inline;
}

[Ajeh]

If you go to the Modules ... Shipping ... and click on USPS and UPS ... what are the settings in the right column?

[Kim]

Zen 1.3.8a

Have you considered you may have been hacked?

[JS1scuba]

If you go to the Modules ... Shipping ... and click on USPS and UPS ... what are the settings in the right column?

UPS
United Parcel Service
Enable UPS Shipping
Do you want to offer UPS shipping?

True
False

UPS Pickup Method
How do you give packages to UPS? CC - Customer Counter, RDP - Daily Pickup, OTP - One Time Pickup, LC - Letter Center, OCA - On Call Air


UPS Packaging?
CP - Your Packaging, ULE - UPS Letter, UT - UPS Tube, UBE - UPS Express Box


Residential Delivery?
Quote for Residential (RES) or Commercial Delivery (COM)


Handling Fee
Handling fee for this shipping method.


Tax Class
Use the following tax class on the shipping fee.
--none--Taxable Goods

Tax Basis
On what basis is Shipping Tax calculated. Options are
Shipping - Based on customers Shipping Address
Billing Based on customers Billing address
Store - Based on Store address if Billing/Shipping Zone equals Store zone

Shipping
Billing
Store

Shipping Zone
If a zone is selected, only enable this shipping method for that zone.
--none--Arizona

Sort order of display.
Sort order of display. Lowest is displayed first.


Shipping Methods:
Nxt AM, Nxt AM Ltr, Nxt, Nxt Ltr, Nxt PR, Nxt Save, Nxt Save Ltr, 2nd AM, 2nd AM Ltr, 2nd, 2nd Ltr, 3 Day Select, Ground, Canada,World Xp, World Xp Ltr, World Xp Plus, World Xp Plus Ltr, World Expedite
Select the USPS services to be offered.

1DM
1DML
1DA
1DAL
1DAPI
1DP
1DPL
2DM
2DML
2DA
2DAL
3DS
GND
STD
XPR
XPRL
XDM
XDML
XPD

============================

USPS

United States Postal Service

You will need to have registered a Web Tools account with USPS at their website to use this module.

USPS expects you to use pounds as weight measure for your products.

Enable USPS Shipping
True

Enter the USPS Web Tools User ID
CORRECT NUMBER BLOCKED OUT FOR THIS POST

Which server to use
production

Handling Fee
1.75

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
--none--

Sort Order
1

All Packages are Machinable
False

USPS Options
--none--

Domestic Shipping Methods
EXPRESS, PRIORITY, FIRST CLASS, PARCEL

International Shipping Methods
Global Express, Express Mail Int, Priority Mail International, Priority Mail Int Flat Rate Env, Priority Mail Int Flat Rate Box, First-Class Mail Int

Debug Mode
Off

====================================

[JS1scuba]

Add to your stylesheet.css so your addresses display correctly:

will have webguy do that -- thanks
jds

[Ajeh]

You either have the wrong USPS shipping module installed or did not do a REMOVE, INSTALL and reconfigure after loading the current USPS January 2, 2011 C version from post #26 of the thread:
http://www.zen-cart.com/forum/showthread.php?t=171314

Just for giggles, I would do a REMOVE, INSTALL and reconfigure on UPS as well ...

[JS1scuba]

You either have the wrong USPS shipping module installed or did not do a REMOVE, INSTALL and reconfigure after loading the current USPS January 2, 2011 C version from post #26 of the thread:
http://www.zen-cart.com/forum/showthread.php?t=171314

Just for giggles, I would do a REMOVE, INSTALL and reconfigure on UPS as well ...

Rob did that and still not working .... hmmmmmm

very strange

also -- have not been hacked -- looked at database and only entries are from our people in and out -- our servers are pretty secure

i'm stumped

jds