Email Error: SMTP Error: The following recipients failed: Help :)

[DrByte]

I thought you'd said it wasn't sending the email to test customers when you created them, hence the suggestion to try that operation again.

Basically I meant: do whatever it was you were doing to trigger the problem, so that it will try to send an email, and thus dump debugging information to the screen when the problem occurs.

[Laidlawgifts]

Sorry, alot was going on and I was getting a bit overwhelmed.

The error occured when I was in the admin section, doing my first test email to my test customers. I used a secondary email of mine.

So I click preview first, then send... where would I see the info dumped?

I am going to try to set up a new customer to see if I get the error as well. If I do, I will add that file to the other directory and try another one.

Thank you so much for your patience :)

[DrByte]

Does it happen ONLY when in the admin and using the Send Email option to just certain test customers?

[DrByte]

Try setting it to '4' instead of '1':

<?php define('EMAIL_SYSTEM_DEBUG','4');

[Laidlawgifts]

The error happens to all test customers.
Some are valid email addresses and some are fake email addresses.

[Laidlawgifts]

This is the error I got when creating a new customer.
I have not changed it to a 4 yet.

SMTP -> ERROR: RCPT not accepted from server: 550-power.nsjet.com (laidlawgifts.com) [67.23.226.189]:34682 is currently not 550-permitted to relay through this server. Perhaps you have not logged into 550-the pop/imap server in the last 30 minutes or do not have SMTP 550 Authentication turned on in your email client.

Email Error: SMTP Error: The following recipients failed: afd##########################

[DrByte]

Your server is blocked by the email server. ie: your email server is rejecting your webserver as someone allowed to send email thru that email server.
FIRST: You'll need to sort out the issue with your hosting company.
SECOND: AFTER you've talked to your hosting company, you may also want to read up on blacklists etc ... but if your site is brand new, then it's likely up to your hosting company to resolve your present problem.
http://www.zen-cart.com/wiki/index.p...Email_Problems
http://www.zen-cart.com/wiki/index.p...Of_Lost_Emails

[Laidlawgifts]

Thank you so much for your help.
I will contact them now.
Wish me luck :)