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  1. #1
    Join Date
    Jun 2011
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    Default Re: Ceon Back In Stock Notifications 3.0.0

    I'm having an odd issue in relation to this module. When i subscribe to a notification I get the initial email "You have successfully subscribed to the Back In Stock Notification List for:" but when i update the product quantity to test the email to the subscription it fails to send a notificaiton. I decided to check the database table back_in_stock_notification_subscriptions and see the details in there but notice that the email field is empty

    id product_id customer_id subscription_code name email_address date_subscribed
    3 623 3 NULL MyName NULL 2011-08-09 01:08:12

    Any insight or help on the matter would be greatly appreciated.

    if looking at the site will help identify the problem here's the link www.matchlockarms.com

    thanks in advance!
    Owner - MatchLock Arms, LLC and M&M Toys (Yes I sell toys and guns, but not toy guns)
    http://www.matchlockarms.com
    http://www.mandmtoys.com

  2. #2
    Join Date
    Aug 2004
    Location
    Belfast, Northern Ireland
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    Default Re: Ceon Back In Stock Notifications 3.0.0

    Hi,

    Quote Originally Posted by matchlock View Post
    but when i update the product quantity to test the email to the subscription it fails to send a notificaiton.
    The software doesn't automatically send e-mails when you updated the product's quantity.

    You must send e-mails through the Back In Stock Notifications utility in the admin.


    Quote Originally Posted by matchlock View Post
    id product_id customer_id subscription_code name email_address date_subscribed
    3 623 3 NULL MyName NULL 2011-08-09 01:08:12
    Everything's fine.. obviously you didn't cop onto what the "customer_id" field is for. :)

    (The e-mail address can be access through it, which is how the software works, to use the "most up to date" e-mail address when sending notifications.)

    All the best...

    Conor
    ceon

  3. #3
    Join Date
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    Default Re: Ceon Back In Stock Notifications 3.0.0

    The software doesn't automatically send e-mails when you updated the product's quantity.

    You must send e-mails through the Back In Stock Notifications utility in the admin.
    Thanks for the quick reply. After a little guidance I see that everything is working perfectly :)

    Is there any way to automate this to run nightly? The reason I ask is I don't manually update my quantities in the store so i have no idea when products come in stock (distributor feed).

    Everything's fine.. obviously you didn't cop onto what the "customer_id" field is for. :)

    (The e-mail address can be access through it, which is how the software works, to use the "most up to date" e-mail address when sending notifications.)

    All the best...

    Conor
    ceon
    I see that now that you pointed it out. Thank again
    Owner - MatchLock Arms, LLC and M&M Toys (Yes I sell toys and guns, but not toy guns)
    http://www.matchlockarms.com
    http://www.mandmtoys.com

  4. #4
    Join Date
    Aug 2004
    Location
    Belfast, Northern Ireland
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    2,480
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    Default Re: Ceon Back In Stock Notifications 3.0.0

    Hi,

    Quote Originally Posted by matchlock View Post
    Thanks for the quick reply. After a little guidance I see that everything is working perfectly :)
    No problem. :)

    Quote Originally Posted by matchlock View Post
    Is there any way to automate this to run nightly?
    It's certainly possible.. it's not that hard to create a Zen Cart script that runs on a cron job and instigates the notification list run.

    I haven't personally done this for Back In Stock Notifications but others have. I'm afraid I can't remember who.

    If no-one posts here you might want to create a script yourself or get your developer to create one.

    All the best..

    Conor
    ceon

  5. #5
    Join Date
    Jul 2010
    Location
    Oakville
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    7
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    Default Re: Ceon Back In Stock Notifications 3.0.0

    Hi Ceon, a great module and its working like a charm for me. I am running 1.3.9a and using 1.3.9b files and no problem. If you or anyone can give me little help that how can I add Captcha for notification however captcha is already installed on my store and working fine with contact us and other pages. Any guidance in this regard will be much appreciated, that what files I have to update ...

  6. #6
    Join Date
    Aug 2004
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    Belfast, Northern Ireland
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    Default Re: Ceon Back In Stock Notifications 3.0.0

    Hi,

    Quote Originally Posted by Mirza View Post
    Hi Ceon, a great module and its working like a charm for me. I am running 1.3.9a and using 1.3.9b files and no problem. If you or anyone can give me little help that how can I add Captcha for notification however captcha is already installed on my store and working fine with contact us and other pages. Any guidance in this regard will be much appreciated, that what files I have to update ...
    Glad you like the software.

    No-one has asked for a captcha for it as yet. It does require the user to fill in a "confirm e-mail" field, which uses an unusual name, specifically chosen to minimise the likelihood of misuse.

    If someone here replies with instructions for you, great, otherwise, don't worry about it for now I'd say. As I said, we've had exactly zero reports of problems with automated submissions and that's with several thousand sites using the software.

    All the best..

    Conor
    ceon

  7. #7
    Join Date
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    Default Re: Ceon Back In Stock Notifications 3.0.0

    Hi,

    I should actually point out that you are advised NOT to use a captcha.

    Contact us forms etc. are things the user will fill in willingly enough.. Back In Stock Notification forms aren't just a useful convenience for the customer, but a great marketing tool for your site.

    A captcha is often a step too far for the customer to be bothered.. they'd have to really want the product to bother with a captcha.. entering their e-mail twice is more than enough bother for most people (people are lazy).

    So my advice is don't shoot yourself in the foot applying a captcha for the sake of it. It wouldn't take long to add a captcha but you'd have to come up with a very good reason, and I can't see one, give what I've said above.

    All the best..

    Conor
    ceon

 

 

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