But the username and password is correct
I'm not challenging the User Name, but the Password can be suspect.

1. Zen Cart requires a minimum of 5 letters/numerals for a password. If you set one that's less than 5 then it won't work.
2. If you typed the Password in incorrectly then the one you think you set up won't be the one you actually set up.
3. When you reset the password did you close down all of your Browser windows before going back to login?

Vger