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  1. #1
    Join Date
    Jun 2011
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    Default Weird Admin login problems?

    Hi

    I just installed zencart to a new domain. And having problems when trying to log in to my admin.

    What happens is that when i enter the correct username and password, the page just loads again and I'm back to login.
    If I write the wrong username or pass it says wrong username or pass. (this way it confirms the right username and pass when the page is just loading).

    my domain is:
    LED Lys

    Please help me anyone. Would really appreciate some help.

    Best regards
    Morten

  2. #2
    Join Date
    Nov 2004
    Location
    Norfolk, United Kingdom
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    Default Re: Weird Admin login problems?

    Did you install this using an auto-installer such as Fantastico? If you did then it's likely that it created a password which is not acceptable to Zen Cart.

    Try using this tutorial (link below) to reset the 'admin' user name and password (and then alter it again after you've gained access):

    https://www.zen-cart.com/tutorials/index.php?article=2

    Vger

  3. #3
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    Default Re: Weird Admin login problems?

    Quote Originally Posted by Vger View Post
    Did you install this using an auto-installer such as Fantastico? If you did then it's likely that it created a password which is not acceptable to Zen Cart.

    Try using this tutorial (link below) to reset the 'admin' user name and password (and then alter it again after you've gained access):

    https://www.zen-cart.com/tutorials/index.php?article=2

    Vger
    Hi, thank your for fast reply. I really appreciate this.
    I installed it by using zc_install/index.php as I have on 3 other domains. But this time the login just re-load the page every time I enter the correct username and pass.

    I have tried to install it 3 times now and every time the same thing happens on this domain. But I newer experienced this on my other domains when installing zencart.

    Please note that everything else is working fine, its just the admin login that doesn't work.

    Please help!

    Best regards
    Morten

  4. #4
    Join Date
    Nov 2004
    Location
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    Default Re: Weird Admin login problems?

    Please help!
    Already have - follow the tutorial, the link for which I posted.

    Vger

  5. #5
    Join Date
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    Default Re: Weird Admin login problems?

    Quote Originally Posted by Vger View Post
    Already have - follow the tutorial, the link for which I posted.

    Vger
    Okay, I will try it when i get access to phpmyadmin. But the username and password is correct! Are there any other suggestions?

    I have installed it 3 times on different places on my new domain.
    I have also reset the password and had a new one sent to my mail. But every time I enter the correct username and pass the page just re-loads. If I enter wrong pass everything works fine telling me that the pass is wrong.

  6. #6
    Join Date
    Nov 2004
    Location
    Norfolk, United Kingdom
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    Default Re: Weird Admin login problems?

    But the username and password is correct
    I'm not challenging the User Name, but the Password can be suspect.

    1. Zen Cart requires a minimum of 5 letters/numerals for a password. If you set one that's less than 5 then it won't work.
    2. If you typed the Password in incorrectly then the one you think you set up won't be the one you actually set up.
    3. When you reset the password did you close down all of your Browser windows before going back to login?

    Vger

 

 

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