Media Manager clips broken -- using CEON URI Mapping

[gradyscott]

I have no problem uploading or linking my Media Manager files. My problem comes when I click on the media collection. For some reason, I get a 404 error. I'm certain that the files are where they should be (I've checked numerous times). I've tried everything from modifying and/or removing media .htaccess and at best get a page that pulls up with a broken image icon.

I do have CEONs URI Mapping, and I've heard that sometimes this causes mods not to work. Is there anybody who has the Media Manager working?

[DrByte]

Have you perhaps tried turning your URI Mapping addon OFF to test?

[gradyscott]

Have you perhaps tried turning your URI Mapping addon OFF to test?

Yes, I have tried turning off the module. In doing so, when I click on the Media Collection, I'm taken to the home page.

[DrByte]

What's the URL?

[gradyscott]

What's the URL?

The Media Collection is here

[DrByte]

While the site is in down-for-maintenance mode I can't do much other than guess.

So ... if you right-click on a media-collection link, and copy it to your clipboard and then open a new tab in your browser and paste it in, what does the URL look like?
Paste it here also.

[gradyscott]

While the site is in down-for-maintenance mode I can't do much other than guess.

So ... if you right-click on a media-collection link, and copy it to your clipboard and then open a new tab in your browser and paste it in, what does the URL look like?
Paste it here also.

Man, I'm so sorry! I made the store live for you. Wasn't thinking too clearly! The Url looks like this lowkeymusicentertainment.com/store/media/CantMakeYouLoveMe.mp3

[DrByte]

Try this temporarily: Admin->Configuration->My Store->Missing Page Check ... set it to Off (and take note of what it was set to *before* you change it ... and mention it in your reply)
Then try clicking the link again.

If that doesn't make any difference, try renaming your /store/.htaccess file to htaccess_bad and try again (This further disables any URI mapping)
And then if that still doesn't work, do a similar renaming of your /store/media/.htaccess to htaccess_bad and try again (this disables security protections)

And of course ... use your FTP program to ensure that the file of that exact name (mixed upper-lower-case) actually exists on the server in that folder.

[gradyscott]

Try this temporarily: Admin->Configuration->My Store->Missing Page Check ... set it to Off (and take note of what it was set to *before* you change it ... and mention it in your reply)
Then try clicking the link again.

If that doesn't make any difference, try renaming your /store/.htaccess file to htaccess_bad and try again (This further disables any URI mapping)
And then if that still doesn't work, do a similar renaming of your /store/media/.htaccess to htaccess_bad and try again (this disables security protections)

And of course ... use your FTP program to ensure that the file of that exact name (mixed upper-lower-case) actually exists on the server in that folder.

Doc you're a genius, turning off the CEON mod, and renaming the store/.htaccess file did the trick!
Here's the million dollar question; is there a way to turn the URI module back on and keep the media collection error free?

[DrByte]

Doc you're a genius, turning off the CEON mod, and renaming the store/.htaccess file did the trick!
Here's the million dollar question; is there a way to turn the URI module back on and keep the media collection error free?

Sure: You'll have to fix whatever rules the CEON URI Mapping module had that aren't compatible with your media collection links. I suspect the .htaccess rewrite rules are the culprit. Perhaps the support thread for that module might be of help?