I am just asking a question for the owner of the store. I am her manager, and I have owned a store before. I didn't install anything and we moved servers. We can't get our salesmaker to work. I know it isn't anything to do with the host. I have been in there with my old store. This has to be a zen issue. We got someone to do the moving part for us. I have been telling the owner the problem and she tells the person who moved us. It is a very involved issue and I would rather not go into it here. Needless to say, we still can't get the sales to work at all. The deleted sales ARE gone, but I can't get a new sale to work.
I have another question too, how do we get our Zen to go back to 7 days to download the product? It keeps going to 0 days to download for the customer. This is frustrating because this is a digital scrapbooking store and it is hard to explain unless you have been in a store like this.



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