Mail failure

[Boatersplanet]

I have recently moved to a new hosting company, and I have noticed since the move the main email featured on our "contact us" page receives an error message when someone tries to contact us. I called into support a few times and they can't seem to find the issue and I'm hoping someone here can help. I am providing the error message below:

From: Mail Delivery System <[email protected]>
Date: June 21, 2011 5:12:58 PM EDT
To: [email protected]
Subject: Mail failure - malformed recipient address A message that you sent contained one or more recipient addresses that were incorrectly constructed:

 "[email protected]" <>: missing or malformed local part

This address has been ignored. There were no other addresses in your message, and so no attempt at delivery was possible.

------ This is a copy of your message, including all the headers. ------

Date: Tue, 21 Jun 2011 17:12:58 -0400
Return-Path: [email protected]
To: "[email protected]" <>
From: Customer <[email protected]>
Reply-to: customer <[email protected]>
Subject: Message from BoatersPlanet.com
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer [version 1.73] via Zen Cart
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset="iso-8859-1"

[kobra]

This might be the issue???

Sending to and from are the same

Return-Path: [email protected]
To: "[email protected]" <>
From: Customer <[email protected]>

Use another address as the customer NOT the one that it is being sent to

[Boatersplanet]

Hey Kobra,

I could see how that might present a problem but I have not configured any email settings in zen cart that I can remember. I am experiencing the issue when someone fills out the "contact us" form located at https://boatersplanet.com/index.php?...age=contact_us . I then tried with my email address which I can disclose in it's entirety below:

From: Mail Delivery System <[email protected]>
Date: June 27, 2011 5:31:36 PM EDT
To: [email protected]
Subject: Mail failure - malformed recipient address
A message that you sent contained one or more recipient addresses that were
incorrectly constructed:

 "[email protected]" <>: missing or malformed local part

This address has been ignored. There were no other addresses in your
message, and so no attempt at delivery was possible.

------ This is a copy of your message, including all the headers. ------

Date: Mon, 27 Jun 2011 17:31:36 -0400
Return-Path: [email protected]
To: "[email protected]" <>
From: Chris <[email protected]>
Reply-to: Chris <[email protected]>
Subject: Message from BoatersPlanet.com
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer [version 1.73] via Zen Cart
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset="iso-8859-1"

From:    Chris
Email:    [email protected]

------------------------------------------------------

test message

------------------------------------------------------

As you can see the email used was mine, but info still receives the error.

[kobra]

have not configured any email settings in zen cart that I can remember

You need to then

admin > config > email options > Email Address (Displayed to Contact you)

[Boatersplanet]

Hmm... I seem to be having the same issue.. As I said before I never had a problem until we switched o the new hosting company. I am posting a snapshot of the email config in ZC admin. and I'll repost the error message.

A message that you sent contained one or more recipient addresses that were
incorrectly constructed:

  "[email protected]" <>: missing or malformed local part

This address has been ignored. There were no other addresses in your
message, and so no attempt at delivery was possible.

------ This is a copy of your message, including all the headers. ------

Date: Mon, 27 Jun 2011 17:56:29 -0400
Return-Path: [email protected]
To: "[email protected]" <>
From: Chris <[email protected]>
Reply-to: Chris <[email protected]>
Subject: Message from BoatersPlanet.com
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer [version 1.73] via Zen Cart
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset="iso-8859-1"

From:	Chris
Email:	[email protected]

------------------------------------------------------

test message

------------------------------------------------------

[kobra]

Have yoiu created a mail box on your host for [email protected]??

You can also blank out te SMTP info as you have selected php as your method