I have a brand new store just set up. Most recent version of Zen. The person that set everything up for me just had a baby, and everything is working except I'm getting red lights instead of green lights when I link my attributes for my downloads. She said before she had her baby that she thought it was all set up like her store so it should all work, but I need to get stuff loaded in my store for our grand opening and she is in the hospital and I've read through what I can and it is all over my head. I've used zen stores and know how to link it all up from another store I sell at, so I think I must have my folder in the wrong part of my FTP or I have the path wrong or something minor, but I can't figure out what it is.

On my FTP (HostMonster) I have a /downloads folder in the main directory and I have my designer folder inside that one. When I try to link my attributes, I'm typing my designerfolernumber/linkname.zip exactly the way it is on the FTP but the light is red. Any ideas what I'm doing wrong or if I need to move that designer folder out of the downloads folder? Any help for dummies would be greatly appreciated.