Dimensions being overwritten.

[phlipper]

Zen Cart version. 1.3.9h

When entering a new product, it does not matter what dimensions I enter, as soon as I update the values and re-check the listing the length, width and height are defaulted back to 6.00, 9.00, 2.00. I can change them again but they change back.

also the Item Ships in original box is also defaulted to a '1' or checked.

This started at database at product record 5273

I have the Canada Post module installed, but this has been installed for several years and never caused a problem in the past.

I did however recently install the multi-price module, but that appears to be working, and I can't see where the conflict might be between this module and the dimensions of the product.

Any advice, that might point me in the right direction would be appreciated.

Phil

[DrByte]

Zen Cart v1.3.x doesn't have built-in dimension support.
Your dimension support is likely a result of adding the Canada Post module.
If that's been broken, then it's likely a consequence of adding a conflicting module.

[phlipper]

More information:

when I change the number in the database through Cpanel, it stays changed, it seems that the input fields for dimensions and packaging that are located near the bottom of the 'add new product' page are not functioning at all, since these are part of the Canada Post Module, I expect the problem is in one of those files.

Can anyone give me information on what statement(s) collect the data and input it into the database? - I used developer tool kit to find the fields with the Width, but do not know how the information is collected on the form and put in to the database.

I expect that this post should now be moved over to that area.

[DrByte]

Again, it seems like you've got conflicting code, where your newest addon replaces functionality added by a prior addon.

[phlipper]

I realize that I might have a conflict, but I am trying to determine where that conflicting code might be, so I might correct it, and knowing what type of code/file to look for and where the code is for the 'input new product' might help me look in the right file(s).

I was hoping for a little information on where that particular file might be.

I am currently looking at collect_info.php - does this make sense?

[DrByte]

The files under /admin/includes/modules/ would be one place to start.

Specifically, I'd start by looking at both addons' files, and seeing which files exist in both. That would be an immediate clue as to where exactly you should be looking.