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  1. #1
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    Default Missing information in the product discription

    Hi all, and thank you for your help,
    When I type the product description and update my site, then when I go back to the product description to edit, the whole description is gone what is the problem?
    I am using V.1.3.9

    I checked the posting and I didn't find a thread for this problem.

    Thanks again.

  2. #2
    Join Date
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    Default Re: Missing information in the product discription

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Missing information in the product discription

    Quote Originally Posted by DrByte View Post
    Thanks for your help.
    Godaddy is my hosting company, Do you think they are using old PHP?

    Thanks again

  4. #4
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    Default Re: Missing information in the product discription

    Yikes. GoDaddy's hosting is something most people eventually realize they should never have purchased in the first place.

    You can check the PHP version yourself via Admin->Tools->Server Info.

    If you need to change the PHP version, log a support ticket with your hosting company.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Missing information in the product discription

    Hi All;
    As I read these threads, I came to the conclusion that Godaddy is not a good hosting company. What do you recommend as a good hosting company to go with?

  6. #6
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    Default Re: Missing information in the product discription

    There's a "Hosts" link at the top of this page for suggestions.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: Missing information in the product discription

    Thanks for your help, and God Bless

 

 

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