No Admin After Restoring Database & Store Backup Files

[eulador]

I moved my store to a new directory and a new database; but it is on the same server with the following steps:
1) I backed up the database and the files in the old directory.
2) I saved the configure php files in the admin includes and the includes directories in the new directory.
3) I restored the files from the old directory to the new directory.
4) I imported the database to the new database.
5) I restored the configure files in the new directory saved in step 2.
6) I ran the fix_cache_key php utility.

The result is that I was able to open the online catalog (store home page) and I got the admin screen BUT I was not able to log into the admin console. I get no error message; just a new admin screen is displayed without the user and password entries.

To correct the problem, I searched the forums and unsuccessfully tried the following:
1) In both configure files, I confirmed that the SSL enables were set to false.
2) I reset the password using 'Resend Password'.
3) I successfully ran an INSERT query to add a new admin name, password, email, and admin level to the new database admin table per the result of a tutorial found in a forum search [response from Dr. Byte].

I'd appreciate any ideas to resolve the problem!!! Needless to say I'm tremendously frustrated ...

[DrByte]

If the directory name has changed, then you need to change the directory names in your configure.php files.

Or just follow the tutorial on changing servers (it's the same process for changing directories): https://www.zen-cart.com/tutorials/i...hp?article=100

[eulador]

Thanks for your response, Dr. Byte.

In fact, I actually used the tutorial to which you referred me. I thought I'd done so successfully when I was able to open the Store's homepage (online catalog) and then the admin screen. But then I couldn't log into the admin console.

I followed tutorial steps 2a-c and 4. The configure files in includes and 'admin'/includes both do have the new (correct) directory names. I followed step 6 and when I ran the fix_cache_key utility it fixed the SESSION_WRITE directory so that both the FS_SQL & SESSION_WRITE directories are the same.

I will redo the tutorial, though, to see if I missed something; hopefully I did and it will work the second time around. :-)

[DrByte]

If the screen is blank, refer to this tutorial: https://www.zen-cart.com/tutorials/index.php?article=82

Remember to clear your browser's cache and cookies, and restart the browser before trying to login to the new admin.