PayPal Express Checkout - No Refund Box

[Gary Chesnut]

New Zenner and new Cart - undergoing final testing

Zen Cart 1.3.9h

Both PayPal Website Payments Pro for credit card payments and Express Checkout for PayPal account payments are configured.
Both work OK payment processing, etc.
Payment action = Final
Set Order Status = Processing (2)

Problem - Refund Box does not appear on orders paid with a PayPal account payment.

Your help and assistance is appreciated. Thanks in advance.

Gary
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[DrByte]

Yes, sometimes that happens. You can easily do the refund from within your PayPal account, which accomplishes the same end result.

[Gary Chesnut]

Dr. Byte,

Appreciate your prompt response.

Is there any solution or fix to get the refund box to display?

Reason being we have a "Store Operator" and he doesn't need PayPal account access.

Thanks for your help.

Gary
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[DrByte]

See the "Similar Threads" section below for some prior discussions which might give you some ideas.

[Gary Chesnut]

Thanks Doc. I had read all of those threads previously and searched the forum several times as well as Googled the web before making my post.

Appreciate any and all ideas/suggestions to check.

Gary
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