No confirmation email for COWOA orders after installation FEC!

[remyrulez]

Hi guys,

So im having a bit of a problem with the checkout procedure after installing FEC. The version I installed is 1.8.0. , my zen cart version is 1.3.8a. (I already had COWOA installed before installing FEC)

The thing is, when people checkout without an account, which is set as default, the customers do not get a confirmation email of the order. And needer do we.
However, when the checkout is made by a customer who is registered at the site, so he has a password, the confirmation email DOES get send!

I do not get what could cause this, and I have yet to find out how I can go about solving it.

Any suggestions, advice, (or answers!) are greatly appreciated.

[remyrulez]

Could anybody please help me with this?

[remyrulez]

bump - there must be someone who can help me out?

[david_ais]

I've encountered the same problem.

Although a new customer record is created in Zencart's customers table, there isn't a new record being created in the orders table. The only order information I can see remains in the customers_basket table.

The other thing I've noticed is that when the customer is returned to the Zencart site from the external payment gateway they see a page with the title 'Login Time Out' and a heading Whoops! Your session has expired'.

All of that makes me think that the issue is to do with the callback from the payment gateway is no longer working. (It had been working fine until I installed FEC).

Unfortunately that's as far as i've got with it! Can anyone else shed any more light on it?