Large Product Images not showing

[beyre]

I've never had this happen to me with an install before.

Zencart v 1.3.9h

Just upgraded Image Hander from 2 to 3 and the issue remains.

For some reason, which has never happened before, the large product images do not show, but the product listing and thumbnails are just fine.

The large product images shows in the Image Handler manage section - so the cart is recognizing them ...

Like with other Zencarts I've installed (and on the same server), I have sub-folders for images to help divide up the load.

Here's a product, for example, where the image doesn't show. If you move around the cart, you will see I do not have images showing for sub-categories yet - that'll be something I'm doing after the products are loaded.

http://174.121.38.162/~fordbare/inde...&products_id=3

I've never had this happen with Zencart before. And this is the only issue I'm having.

This problem existed from the beginning - before even designing the product page, so it's not a code error from that.

Yes, permissions are set on all the images folders appropriately.

Any ideas?

[DrByte]

The images simply do not exist, thus it's not displaying them. See for yourself:
http://174.121.38.162/~fordbare/imag...FACA01_MED.jpg
http://174.121.38.162/~fordbare/imag...FACA01_LRG.jpg

[beyre]

That's what I don't understand.

I'm uploading the images as per usual ... like I've done literally thousands of times before.

What is causing them to not exist this time?

If the thumbs are showing, why are not the 2 larger versions since the various sizes come from one file?

Like I said, they are showing in the Image Handler manage section, so they are being recognized.

[DrByte]

ImageHandler doesn't use the /images/medium or /images/large files.
I assert again: the reason for your problem is that the physical files are *not* on the server. Or, if they are, then you've got the permissions set so low on them that the webserver can't see them. I doubt it's a permissions issue.

[beyre]

I guess there's some confusion then.

If I upload picture.jpg to /images/widget folder ... and the thumbnail size of the picture is viewable ... why isn't the other sizes viewable. Obviously the file IS on the server if the thumbnail size of the picture is showing. It's as if something is blocking the larger sizes of the image file from being viewed.

Never, in previous versions of Zencart, nor in the current version, have I ever needed to upload a picture file to /medium or /large folders in order to get those sizes to show.

I have 2 other Zencarts on the same server (my server), using the same version and the same contributions added. And I upload the product images the exact same way with each of them.

The permissions for the images folders are set at 777, as per instructions.

[beyre]

I just took a screen shot of the product image file for the aforementioned product. It's been there since May 10th.

The permissions on the folder is 777.
Where you load the product, the correct image folder has been selected.

[DrByte]

Guessing something must be amuck with the code changes your ImageHandler has made to the core files.

[beyre]

Ok, I've gone over this time and time again and I STILL can't figure out why the product image is not showing on the individual product pages. I've re-uploaded appropriate unedited zencart files to the site, one by one. Still no change to the situation.

The thumbnail shows on product listing pages.
The larger image shows when you click to enlarge the image.

The http://174.121.38.162/~fordbare/index.php store is using the same template as the http://www.aaglockshop.com store for the individual product pages ... literally - I uploaded the file straight-up, no cut/paste or editing.

With or without IH 2 or 3 ... the problem persists. Right now, there is no IH added.

If I move the image sub folders (ie, images/mirrors, images/accessories) to the images/medium folder - the product image then shows, but the thumbs and larger image do not. It's like I can only have one or the other.

Also, additional images are not showing, even though the code for it was left intact in the tpl_product_info_display.php file. All the appropriate additional image files are intact.

I'm at a complete loss.

Page source for the individual product pages shows the following javascript:

<script language="javascript" type="text/javascript"><!--
document.write('<a href="javascript:popupWindow(\'http://174.121.38.162/~fordbare/index.php?main_page=popup_image&amp;pID=275\')"><img src="images/medium/accessories/FKB03.jpg" alt="Key Blank - Ignition-Door - 65-66 Mustang" title=" Key Blank - Ignition-Door - 65-66 Mustang " width="150" height="0" /><br /><span class="imgLink">larger image</span></a>');
//--></script>

How can I tell it NOT to look into the /images/medium/ folder for the product image? Or is there something in Admin configuration I can do?

[DrByte]

In your admin, did you set the image filename as just /accessories/FKB03.jpg ? Or do you have the "/medium" in there too by mistake?

[beyre]

I'm not sure where in Admin you are referring to, off-hand.

When loading the products, I tell it to upload the product image to the appropriate directory, such as images/accessories, or images/mirrors, or images/interior

I've setup the images folders like I've done with every Zencart I've worked with ... sub-categorized the images folder. I've NEVER had to put any images in the images/medium or images/large folder with any Zencart I've worked with.