Canada Post Issue

[pieman]

Version: 1.3.9h
Site is heavily customized

Hello everyone,

If you visit http://develop.davzy.com/zencart and order for example 30 or more Eco lanterns, or any other reasonably priced lantern and view the shipping estimation. You will see that Fedex ground gives a reasonable rate, but Canada Post gives incredibly unreasonable rates, sometimes up to $1000 for shipping. I was wondering if anyone knew about this, is it something on my end?

I've read the code for the module, in particular the way it calculates the quote and it appears it pulls the height, width, and length of the item. I scanned all of zencart's admin panel and could not find the area where you change the dimensions of the product. Is there even a way to do this?

Thanks in advance.

[DrByte]

it appears it pulls the height, width, and length of the item. I scanned all of zencart's admin panel and could not find the area where you change the dimensions of the product. Is there even a way to do this?

Yes, the fields for setting dimensions for individual products are on the same screen where you enter your product price, name, description, model, image, quantity, etc. If your customizations have removed that section of the code, then naturally you'll be unable to set appropriate dimensions on your products.