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  1. #1
    Join Date
    Feb 2010
    Posts
    26
    Plugin Contributions
    0

    Default Email Disclaimer issue

    Hello,

    First of all, couldn't find the answer on forums, so I'm trying to figure out why basic Email Disclaimer message doesn't show up in messages:

    This email address was given to us by you or by one of our customers. If you
    feel that you have received this email in error, please send an email to
    *[email protected]*
    This email is sent in accordance with the US CAN-SPAM Law in effect
    01/01/2004. Removal requests can be sent to this address and will be honored
    and respected.
    I've checked these files:

    includes/languages/english/create_account.php
    includes/languages/english/email_extras.php
    admin/includes/languages/english/email_extras.php

    and that text seems to be there.
    PHP Code:
    define('EMAIL_DISCLAIMER''This email address was given to us by you or by one of our customers. If you feel that you have received this email in error, please send an email to %s');
    define('EMAIL_SPAM_DISCLAIMER','This e-mail is sent in accordance with the US CAN-SPAM Law in effect 01/01/2004. Removal requests can be sent to this address and will be honored and respected.'); 
    But I don't see it in messages. Could anyone point me on how or where can I activate Email Disclaimer?

    Thank you.

  2. #2
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    10,545
    Plugin Contributions
    127

    Default Re: Email Disclaimer issue

    Look also in

    includes/languages/english/YOUR_TEMPLATE/email_extras.php

    You might also compare your copy of includes/functions/functions_email.php to a fresh download to ensure it hasn't been changed.

    Finally, bear in mind that if the email is sent to the store owner (as defined in Admin->Configuration->Email Options->Email Address (Displayed to Contact You), the CAN SPAM message is not included.
    That Software Guy. My Store: Zen Cart Support
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
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  3. #3
    Join Date
    Feb 2010
    Posts
    26
    Plugin Contributions
    0

    Default Re: Email Disclaimer issue

    Finally, bear in mind that if the email is sent to the store owner (as defined in Admin->Configuration->Email Options->Email Address (Displayed to Contact You), the CAN SPAM message is not included.
    You were right! I just tried another email address and Disclaimer Message appeared.

    It might be useful for one to have in Admin->Configuration->Email Options->Set "Contact Us" Email Dropdown List other address(es) than in Email Address (Displayed to Contact You), thus when you ( as a store owner) receive a new message from the customer it will include Disclaimer message, so when you reply to your customer's message it will be included also and look more professional in the eyes of the customer.

  4. #4
    Join Date
    Feb 2011
    Location
    bc canada
    Posts
    20
    Plugin Contributions
    0

    Default Re: Email Disclaimer issue

    Thank you DR byte
    Very useful!!

 

 

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