Hello all,
A while back i kept wondering why people were abandoning their carts while using the checkout facility, i did try to email some, but only 2 came back saying they had problems with the checkout system and Paypal.
I placed dummy orders myself and all went well, i was using Firefox.
I then left it alone and things were going ok.
people were paying via worldpay, either as guest or full account, and people were also paying via Paypal, guest or full account.
Now, today, i had a customer ring me up saying she has tried 4 times to place an order via Paypal, but when it gets to the transaction page it gives her errors, i asked what they were and she could not remember
I asked if she was using internet explorer, and she said she was, she also stated that the page took ages to load
I then went onto another pc of mine, had internet explorer 7 and i got lots of ssl cert errors saying the site was not trustworthy..
I updated to IE9 and now i get told some pages are not safe to view because the certificate is out of date (which i know it's not)

Why do i get these errors in IE? Firefox works fine as far as i can see.
Seems to be more of an issue with Paypal and IE than Worldpay and IE if that makes sense.
What i would like, if possible, is for people to go through my site as if they were to make a purchase, and not complete the sale to see if any problems occur or come up.
One problem my customer said, was when she was on any page, if she moved her mouse around, the whole page would disappear and leave the pink background
Im sure this is an IE error, but need some advise please.
My site is http://www.cakekraft.co.uk
If I have out this in the wrong section, then i'm sorry, please move it.
Thanks in advance,
Nic.