Paypal express not sending order details in 1.3.9h, logs show them being sent?

[scianiac]

There are not any pricing anomalies that I think would cause that. All the prices are whole numbers and end in 00. There are no sales or specials, or anything like that. The tax is 6% so that shouldn't cause any problems. If you want I can put the logs somewhere and give you a link, any suggestions where on my site? I'm a little hesitant to try a beta but if there is an easy way to downgrade to the stable and there aren't any other large problems currently known then I would be up for it.

[DrByte]

Yes, zip up the logs and put the zip file someplace where I can download it, and PM me with the link.

[DrByte]

Your products, taxes, and shipping add up to $2.12 but the amount being submitted is $3.83. So, since that math doesn't work, it's skipping sending the details lest PayPal reject the invalid math.

You'll need to figure out where the $1.71 difference is coming from. Some sort of extra addon perhaps? Something adding extra charges? Something calculating taxes or shipping differently?

[scianiac]

2.00 is the item cost and .12 is the tax cost. 1.71 is the shipping cost. Shipping is calculated by the USPS shipping module with no handling fees or anything. Could that be caused by something in the shipping configuration. I don't think I changed many options, only a few in the Zencart control panel. Do you think this could also explain the why the order details aren't showing in paypal even though they appear in the logs as being sent? I could send you the shipping and paypal config files if that would help or just try the defaults.

[DrByte]

Do you think this could also explain the why the order details aren't showing in paypal even though they appear in the logs as being sent?

Not sure what you mean by "also". But, yes, as I said, the mismatch is triggering a safety that prevents the details from being submitted to PayPal where they would be rejected because the math doesn't add up.
The final purchase amount is still sent, since that's the most important component. All the actual purchase details are in your store, in your store receipt, and in the order-confirmation emails sent by your store.

I could send you the shipping and paypal config files if that would help or just try the defaults.

Not sure what config files you're talking about.

[scianiac]

Ah OK I see now. I'm still really new to this stuff so I assumed there is some file somewhere that contains all the shipping config and someone somewhere else with the paypal config. So what would you suggest I do now? I can't really think of anything to change in the payment and shipping. I tried changing the shipping to none taxable because I was out of ides but that didn't change anything.

Thanks
-Ben

[DrByte]

In a situation like this, I need to recreate your exact scenario on a clean copy on my own site. Otherwise it's near impossible to guess what exactly is causing your problem.
Can you give me a step-by-step of what I need to do to recreate the problem on a fresh clean empty install of Zen Cart?

While you're doing that, it would be helpful to attempt to recreate it on a copy of v1.5BETA, perhaps installed in a separate folder+database on your server, to see whether the same symptoms exist in that version. If it's already fixed there, then at least that narrows things down somewhat.