Results 1 to 10 of 13

Hybrid View

  1. #1
    Join Date
    Jul 2011
    Posts
    138
    Plugin Contributions
    0

    Default website doesn't work (500 internal server error) but admin panel works fine?(GoDaddy)

    I have zc1.3.9h on a xampp local test server. Things worked fine. I transfered everthing over to go daddy. The mysql dbase is there, files are all uploaded, etc. I edited both the admin/includes/configure.php and the includes/configure.php

    I can get into the admin panel fine, but I can't say the same for the website. I get a 500- Internal server error. Is it safe to assume I've done something wrong in the includes/configure.php and that this is not a go daddy or a windows/linux issue? I know another user said linux resolved her problem, but wouldn't my admin panel have a failure as well if this were the issue? Just reaching out after racking my brains for a few hours trying different scenarios.
    ZC 1.5.5
    Add ons: - Column/Grid 1.3.8 - Dual pricing 1.7 - ImageHandler3

  2. #2
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
    10,569
    Plugin Contributions
    25

    Default Re: website doesn't work (500 internal server error), but admin panel works fine?

    Have you read the FAQ entry for this type of error?

    On a local installation such as you're describing, I'd recommend starting by looking for PHP errors in the logs as recommended by the FAQ.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  3. #3
    Join Date
    Jun 2003
    Posts
    33,720
    Plugin Contributions
    0

    Default Re: website doesn't work (500 internal server error), but admin panel works fine?

    You are on a GoDaddy Windows server?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  4. #4
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
    10,569
    Plugin Contributions
    25

    Default Re: website doesn't work (500 internal server error), but admin panel works fine?

    Ah yes, I misread the direction of your transfer. As your problem is on your remote web server, I'd look first at the file permissions with which your uploaded files landed.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  5. #5
    Join Date
    Jul 2011
    Posts
    138
    Plugin Contributions
    0

    Default Re: website doesn't work (500 internal server error), but admin panel works fine?

    Quote Originally Posted by Kim View Post
    You are on a GoDaddy Windows server?
    Yes I'm on a GoDaddy Windows server

    Quote Originally Posted by kuroi View Post
    Ah yes, I misread the direction of your transfer. As your problem is on your remote web server, I'd look first at the file permissions with which your uploaded files landed.
    I will try to find and check which files may have issues with their permissions.
    ZC 1.5.5
    Add ons: - Column/Grid 1.3.8 - Dual pricing 1.7 - ImageHandler3

  6. #6
    Join Date
    Jun 2003
    Posts
    33,720
    Plugin Contributions
    0

    Default Re: website doesn't work (500 internal server error), but admin panel works fine?

    Yes I'm on a GoDaddy Windows server
    Stop wasting time trying to get that to work - move to a Linux server at the very least and a different host would be even better.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  7. #7
    Join Date
    Jul 2011
    Posts
    138
    Plugin Contributions
    0

    Default Re: website doesn't work (500 internal server error), but admin panel works fine?

    So here are the steps I took and what I have found out so far:

    1) Copied my local test site to GoDaddy (named: Zenoriginal)

    2) Things did not work so I also did the GoDaddy install which led to me having a 2nd ZenCart under my domain (named: GoDaddyZen)

    3) I replicated the GoDaddyZen configure.php files with appropriate changes in my Zenoriginal folder.

    4) Admin panel worked, but not the website.

    5) Through trial and error, i found that Zenoriginal/includes/configure.php lines of code point to where I think they logically should with the exception of 1 line. For example:
    Most point to something along the lines of
    define('DIR_WS_CATALOG', '/Zenoriginal/');
    define('DIR_WS_HTTPS_CATALOG', '/Zenoriginal/');

    However I have to point this line to the folder created by GoDaddy.

    define('DIR_FS_CATALOG', 'D:\Hosting\8258716\html\GoDaddyZen/');

    All the add-ons & mods in my Zenoriginal appear to work fine but I feel as though it should not be pointed to GoDaddyZen. Rather it should point to Zenoriginal. Any ideas as to why this is?
    ZC 1.5.5
    Add ons: - Column/Grid 1.3.8 - Dual pricing 1.7 - ImageHandler3

 

 

Similar Threads

  1. GoDaddy 500 Internal Server Error when uploading Easy Populate
    By peedeefish in forum All Other Contributions/Addons
    Replies: 0
    Last Post: 3 Nov 2010, 08:20 PM
  2. 500 Internal Server Error on GoDaddy hosting
    By jabbawest in forum Installing on a Windows Server
    Replies: 25
    Last Post: 25 Aug 2010, 07:34 PM
  3. 500 Internal Server Error, hangs for 10 minutes, on GoDaddy
    By bpwetzel in forum General Questions
    Replies: 1
    Last Post: 7 Jan 2010, 07:42 AM
  4. Storefront gets "500" error, but admin works fine?
    By mgifts in forum Installing on a Linux/Unix Server
    Replies: 0
    Last Post: 11 Oct 2009, 04:03 AM
  5. 500 Internal Server Error (has been working fine for a year)
    By shy_violet in forum General Questions
    Replies: 2
    Last Post: 12 Apr 2007, 11:17 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg