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  1. #1
    Join Date
    Feb 2008
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    Default Too many items in cart? Or is it too many attributes?

    I have a problem with shopping cart when shopper puts too many items that have multiple attributes. I am running 1.39h and I have products with as many as 10 different attributes per product.

    Right now, when customer or myself, for that matter, enters the eighth item, the cart first goes out of alignment to the template and then if you select checkout, the page just goes blank and that's it, no checkout.

    I have attached a couple of screen captures to demonstrate.

    I have this issue with all of this type of product and I cannot afford to limit my cart contents....can someone help?

    If any other information is needed, let me know.

    Keith

  2. #2
    Join Date
    Sep 2003
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    Ohio
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    Default Re: Too many items in cart? Or is it too many attributes?

    If you look in your Zen Cart Admin at the Tools ... Server Info ... what are you showing from the:
    Server Information
    < stuff here>
    PHP Version X.X.X
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  3. #3
    Join Date
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    Default Re: Too many items in cart? Or is it too many attributes?

    Server Host: gator1073.hostgator.com (174.120.168.2) Database Host: localhost (127.0.0.1)
    Server OS: Linux 2.6.38.7 Database: MySQL 5.1.52
    Server Date: 08/21/2011 11:18:59 Database Date: 08/21/2011 11:18:59
    Server Up Time: 11:18:59 up 56 days, 13:13, 0 users, load average: 12.98, 11.18, 9.86 HTTP Server: Apache mod_fcgid/2.3.6 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
    PHP Version: 5.2.17 (Zend: 2.2.0) PHP Memory Limit: 64M PHP Safe Mode: Off
    PHP File Uploads: On Max Size: 64M POST Max Size: 64M
    Database Data Size: 29,990 kB Database Index Size: 5,670 kB

  4. #4
    Join Date
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    Default Re: Too many items in cart? Or is it too many attributes?

    The load on the server is high ...

    You might talk to your hosting provider about moving your site to a less loaded server ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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  5. #5
    Join Date
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    Default Re: Too many items in cart? Or is it too many attributes?

    so, you think this is load related?

  6. #6
    Join Date
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    Default Re: Too many items in cart? Or is it too many attributes?

    Partially ...

    There can be other factors but the first is the load on the server ...

    Can you turn on your parse times?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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