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  1. #1
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
    10,569
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    25

    Default Re: How do the Contact Us form work? Plz help!

    The tutorial you're looking for doesn't exist. Maybe someday somebody will write one, but that's not going to help you diagnose your problem. And if you want to learn how Zen Cart works, I'd suggest that the contact page isn't the most representative place to start.

    To diagnose your problem, try switching to the Classic template and sending a message through the contact us page.

    If that works then it will tell you that the problem is with your template and you should contact TM. If it doesn't the problem is most likely with the email settings either in your Zen Cart or on your server.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  2. #2
    Join Date
    Mar 2011
    Posts
    4
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    0

    Default Re: How do the Contact Us form work? Plz help!

    Quote Originally Posted by kuroi View Post
    If it doesn't the problem is most likely with the email settings either in your Zen Cart or on your server.
    Thanks a lot for your answer, man. Do you know where i can find info about those settings (zen cart and server)? I think i can go on from there.

    Greets.

  3. #3
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
    10,569
    Plugin Contributions
    25

    Default Re: How do the Contact Us form work? Plz help!

    The Zen Cart email settings are cunningly hidden in the Admin > Configuration > Email Options menu. Those for your server will depend on how your server has been configured so are a question for your webhost.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  4. #4
    Join Date
    Dec 2011
    Posts
    22
    Plugin Contributions
    0

    Default Re: How do the Contact Us form work? Plz help!

    There is a place to put your smtp server name and port but that is the outgoing setting.
    I don't see where you put the incoming and that is different from the outgoing on my server.

    I can send emails/newsletters from the admin panel just fine but the contact us will not work.

    I get incoming mail on my server cp just fine.

 

 

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