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  1. #1
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
    Posts
    4,246
    Plugin Contributions
    58

    Default Re: The email form on "contact us" can't send email, why?

    Does it do this when switched to classic template? In your template directory /templates is the contact TPL there? Try renaming it, probably an old template.

    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  2. #2
    Join Date
    Apr 2011
    Posts
    3
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    0

    Default Re: The email form on "contact us" can't send email, why?

    Quote Originally Posted by mprough View Post
    Does it do this when switched to classic template? In your template directory /templates is the contact TPL there? Try renaming it, probably an old template.

    ~Melanie
    I use template "lite_grey". Would it be possibly to be renamed?

  3. #3
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
    Posts
    4,246
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    58

    Default Re: The email form on "contact us" can't send email, why?

    Switch it to classic and try your form.....


    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  4. #4
    Join Date
    Apr 2011
    Posts
    3
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    0

    Default Re: The email form on "contact us" can't send email, why?

    Quote Originally Posted by mprough View Post
    Switch it to classic and try your form.....


    ~Melanie
    I switched to classic, but unfortunately the error still exists...

    any further advice?

  5. #5
    Join Date
    Nov 2009
    Location
    UK
    Posts
    1,090
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    Default Re: The email form on "contact us" can't submit, why?

    Can you try it without the SEO URL mod?

  6. #6
    Join Date
    Aug 2011
    Location
    Kansas City, MO
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    Default Re: The email form on "contact us" can't submit, why?

    I have the same problem. I did replace the template file. It did not make any difference. Any suggestions?

  7. #7
    Join Date
    Dec 2011
    Posts
    22
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    Default Re: The email form on "contact us" can't submit, why?

    This is still happening.

    I have version 1.5.0 and am getting the same 3 error messages.

    I have switched to another template but it was happening on the classic install..

    Cannot find a solution anywhere.

 

 

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