Results 1 to 2 of 2
  1. #1
    Join Date
    Oct 2010
    Posts
    53
    Plugin Contributions
    0

    Default Customer information not going to Paypal Page

    Hi doods.

    Ive been struggling with this for a bit.
    I dont know when this started, but when the customer fills in his/her information in ZC, Selects Paypal Express as the payment option, the name, address, etc is NOT populating the Paypal Express page. Its used to though..

    My customers are having to fill their information in ZC and then AGAIN when they get to the PayPal page.. WOW.. One way street to abandoned carts!

    Any ideas what might be going wrong?

    www DOT blue55 DOT co DOT nz

  2. #2
    Join Date
    Sep 2004
    Posts
    1,388
    Plugin Contributions
    4

    Default Re: Customer information not going to Paypal Page

    Britney, there's a huge text box above the post box called "Posting Tips" with some important stuff.

    Read that, do what it says, and respond accordingly.
    Frank Koehl
    "Cleverly Disguised as a Responsible Adult"

    frankkoehl.com

 

 

Similar Threads

  1. v139h New customer entry not going to cart on checkout...
    By rcrosier in forum General Questions
    Replies: 2
    Last Post: 14 Aug 2012, 11:09 PM
  2. Passing Customer's Information to PayPal
    By xavierpages in forum PayPal Express Checkout support
    Replies: 3
    Last Post: 13 May 2011, 03:41 PM
  3. shipping not going through to Paypal
    By lorrie in forum Built-in Shipping and Payment Modules
    Replies: 4
    Last Post: 5 Nov 2010, 01:15 AM
  4. eCheck Payments Data not going to database (not paypal)
    By kappaluppa in forum General Questions
    Replies: 3
    Last Post: 15 Apr 2008, 10:51 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg