Image Handler 2 - no zoom on new images

[jgold723]

I have inherited a ZC 1.3.9a site with Image Handler 2 installed.

IH appears to be working fine for all the legacy products -- if I mouse over I get a zoom, if I click on one of the additional thumbnails, the larger version appears in the main image window.

BUT, when I try to add new products, I don't seem to be getting any of the IH functions. I used IH to upload several additional images (I just uploaded the smallest size).

Everything seems to work OK -- no error messages and I can see the thumbnails when I view the product. But there's no zoom and when I click on the thumbnail, the larger version opens in a new window -- not in the image section of the product page.

What am I doing wrong?

Thanks,

John

[schoolboy]

Are your new images JPG or GIF format?

IH does not work with GIF format.

IH needs only ONE image loaded into the main images folder, and that should be an image of "reasonable" dimensions - we use images of 600px deep X 800px wide for "landscape" and 750px deep and 550px wide for "portrait". we try to keep the file-size under 150kb.

Rather than use IH to upload your images, simply FTP them to the images folder.

[jgold723]

Hmmm, the images are .jpg and are fairly small. Does IH need to be enabled for certain categories of products? I noticed that the zoom function is working fine in some categories, but not in one specific category.

[schoolboy]

IH creates cached files of the initial image, and thereafter does not use the original image file (unless it is updated or replaced with a file of the same name.)

So... it is best to load a fairly large "original" image - as long as it's not too big in terms of file-size (kb).

If IH is working in "most" categories, but not in others, it may be that the site's original owner "deliberately" disabled it for certain categories.

[schoolboy]

If IH is working in "most" categories, but not in others, it may be that the site's original owner "deliberately" disabled it for certain categories.

So I was partially right - though at the point I made that comment we didn't know magiczoom was involved.

If you want the magiczoom GLOBAL (no restrictions on categories) then just remove the php code around the magiczoom code:

<link href="includes/templates/quince/css/magiczoom.css" rel="stylesheet" type="text/css" media="screen"/>
<script src="includes/templates/quince/jscript/magiczoom.js" type="text/javascript"></script>

[jgold723]

Hi Schoolboy -- indeed, you were! Thanks again.

[nigelt74]

IH does not work with GIF format.
.

Image handler works with jpg, gif and pngs.

we need to know what version of Image handler 2, there are about 8 varients of it

If the problem is with new images that are being added not showing the hover effect, but old existing ones are working

then we need to

a) have a link to the site to see a page where it is working, and a link to a page where it isn't working
b) Depending on your version of image handler, it could be the way your images are named, Image hover in early version didn't work if the product neame contained apostrophes or special characters

[jgold723]

Thank you so much for your help.

On the About page for IH, it says version 2.0

Here's a page where it IS working:

http://quinceandco.com/store/index.p...products_id=98


And a page where it is NOT working:

http://quinceandco.com/store/index.p...products_id=97

[jgold723]

And to schoolboy... any idea where IH would be disabled in certain categories? I don't see anything in the IH control panel that would allow for selective disabling of the effects, so I'm guessing it would be on one of the script files.

[jgold723]

Interesting -- the "about" page of IH says version 2.0, but when I looked at the actual image_handler.php in the admin directory, it says 1.5. Maybe I just need to upgrade?