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  1. #1
    Join Date
    Apr 2009
    Posts
    18
    Plugin Contributions
    0

    Default Our shipping costs are not showing in the confirmation email

    Our shipping costs are not showing in the confirmation email that the customer receives. I have pasted the code below from checkout_process.php. It shows the shipping field but it is not displaying. Can you help please?
    Thanks

    // $Id: checkout_process.php 1969 2005-09-13 06:57:21Z drbyte $
    //

    define('EMAIL_TEXT_SUBJECT', 'Order Confirmation');
    define('EMAIL_TEXT_HEADER', 'Order Confirmation');
    define('EMAIL_TEXT_FROM',' from '); //added to the EMAIL_TEXT_HEADER, above on text-only emails
    define('EMAIL_THANKS_FOR_SHOPPING','Thanks for shopping with us today!');
    define('EMAIL_DETAILS_FOLLOW','The following are the details of your order.');
    define('EMAIL_TEXT_ORDER_NUMBER', 'Order Number:');
    define('EMAIL_TEXT_INVOICE_URL', 'Detailed Invoice:');
    define('EMAIL_TEXT_INVOICE_URL_CLICK', 'Click here for a Detailed Invoice');
    define('EMAIL_TEXT_DATE_ORDERED', 'Date Ordered:');
    define('EMAIL_TEXT_PRODUCTS', 'Products');
    define('EMAIL_TEXT_SUBTOTAL', 'Sub-Total:');
    define('EMAIL_TEXT_TAX', 'Tax: ');
    define('EMAIL_TEXT_SHIPPING', 'Shipping: ');
    define('EMAIL_TEXT_TOTAL', 'Total: ');
    define('EMAIL_TEXT_DELIVERY_ADDRESS', 'Delivery Address');
    define('EMAIL_TEXT_BILLING_ADDRESS', 'Billing Address');
    define('EMAIL_TEXT_PAYMENT_METHOD', 'Payment Method');

  2. #2
    Join Date
    Mar 2011
    Posts
    20
    Plugin Contributions
    0

    Default Re: Our shipping costs are not showing in the confirmation email

    Hi
    I don't know if you found the solution but the same thing has happened to me.
    The reason was that the Shipping ot_shipping module was not installed.
    Just install it through order total modules menu and if you do not which to have a free shipping active, just check false under "allow free shipping".
    Hope it'll work for you, best regards.

 

 

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