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  1. #1
    Join Date
    Mar 2009
    Posts
    38
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    Default product prices set to zero

    about an hour ago notice all my products prices are set to zero,
    so logged into my admin site, and took down the site,
    First thing thought maybe my site got hacked, called hosting company and they didn't find anything wrong,
    so I went to my each categories and I can view all my products and prices are there but not in Online catalog, so I downloaded the site and compare to last month backup and the count of files is the same , any suggestion what could of happened ?

  2. #2
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
    10,266
    Plugin Contributions
    3

    Default Re: product prices set to zero

    It's more likely to be a database issue...

    Can you (via phpMyAdmin) go look at the database products table?

    There will be a column called: products_price

    If the values there are all " 0 " or if the field is empty, you need to investigate why.

    You may care to inspect your server log files (Access log and Error log) to see if there are reports of problems.
    20 years a Zencart User

  3. #3
    Join Date
    Mar 2009
    Posts
    38
    Plugin Contributions
    0

    Default Re: product prices set to zero

    I have found the source of the problem,
    the currencies were at zero except Euro , once I updated everything came back , now why would this happen ?

  4. #4
    Join Date
    Jun 2003
    Posts
    33,720
    Plugin Contributions
    0

    Default Re: product prices set to zero

    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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