Hi all,

I have a problem with shipping that I am struggling to fix.
I have a need to have separate shipping requirements for different customer types.

We have 2 types of customer: the main customers hold accounts with our business and as such are set up as "invoice only", and we calculate their carriage charges when we ship the goods internally - the charges are reflected on their invoice. To do this we activated the "free shipper" and marked all products as "always free shipping". This works great!

The second set of customers are non-account holding and as such we would like them to pay by credit card/Paypal. I set up Flat Rate shipping and created the necessary clones for each flate rate that I need.

I also used a “test” from Ajeh to determine the customer discount pricing group which works. The problem I have now is that for invoice only customers I get a message at the shipping stage which is: “Sorry, we are not shipping to your region at this time.”
I would welcome any thoughts about how I could fix this so that my Invoice only customers get free shipping and my non-invoice customers get the flat rate options.
Many thanks