Info disappears on Product Pages

[Kerrie]

We are recently upgraded from 1.3.5 to 1.3.9. When I go into a product page from ZenCarts ADMIN page, 90% of the info disappears. Product name, description, etc. When I back out without saving anything, the info is visible again. If I Preview and Update the page, all info disappears for good in both the live site and on the ADMIN side.

We thought it might be a server issue, so we moved our site to a totally clean server and we are still having same issue.

Any suggestions???

[Kerrie]

We are recently upgraded from 1.3.5 to 1.3.9. When I go into a product page from ZenCarts ADMIN page, 90% of the info disappears. Product name, description, etc. When I back out without saving anything, the info is visible again. If I Preview and Update the page, all info disappears for good in both the live site and on the ADMIN side.

We thought it might be a server issue, so we moved our site to a totally clean server and we are still having same issue.

Any suggestions???

[Kerrie]

We are recently upgraded from 1.3.5 to 1.3.9. When I go into a product page from ZenCarts ADMIN page, 90% of the info disappears. Product name, description, etc. When I back out without saving anything, the info is visible again. If I Preview and Update the page, all info disappears for good in both the live site and on the ADMIN side.

We thought it might be a server issue, so we moved our site to a totally clean server and we are still having same issue.

Any suggestions???

[Kerrie]

We are recently upgraded from 1.3.5 to 1.3.9. When I go into a product page from ZenCarts ADMIN page, 90% of the info disappears. Product name, description, etc. When I back out without saving anything, the info is visible again. If I Preview and Update the page, all info disappears for good in both the live site and on the ADMIN side.

We thought it might be a server issue, so we moved our site to a totally clean server and we are still having same issue.

Any suggestions???

[Kerrie]

We are recently upgraded from 1.3.5 to 1.3.9. When I go into a product page from ZenCarts ADMIN page, 90% of the info disappears. Product name, description, etc. When I back out without saving anything, the info is visible again. If I Preview and Update the page, all info disappears for good in both the live site and on the ADMIN side.

We thought it might be a server issue, so we moved our site to a totally clean server and we are still having same issue.

Any suggestions??? Does this have anything to do with the upgrade?

[DrByte]

1. Your numerous duplicate identical posts have been merged into one. PLEASE DO NOT post the same thing all over the forum. It's akin to spam.

2. Your display problem is most likely a PHP version issue. See: http://www.zen-cart.com/forum/showth...964#post953964

[Kerrie]

Thank you and sorry Dr Byte. I placed them in the categories I thought that issue pertained to. I didnt realize.... Thank you for correcting my posts.

I also thank you for the thread. I will definately check into this.