Page 2 of 2 FirstFirst 12
Results 11 to 17 of 17
  1. #11
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: Blank page after selecting template

    Quote Originally Posted by infinitybooks View Post
    Again, thank you. I did that already. I reinstalled, uploaded a completely different template, and still had the same problem....blank screen. I'm not touching the files, just doing a simple FTP transfer.


    How can everything look ok, I can select the template, I can preview it just fine, but it is blank when I try to bring it up?????

    Sorry, just very frustrated! Any other suggestions?
    Equally frustrated here, given that the problem seems to be isolated to your situation.

    The only way I can replicate the problem even slightly is to stuff a bunch of files in wrong folders, thus causing PHP errors, which are then of course logged as described earlier, and then it's easy to review the logs and see exactly what's wrong and fix it ... often by relocating the files to the correct places they were intended to be in.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  2. #12
    Join Date
    Sep 2011
    Posts
    8
    Plugin Contributions
    0

    Default Re: Blank page after selecting template

    Thank you so much! Believe me, I wish that I was one of them, too!

  3. #13
    Join Date
    Sep 2011
    Posts
    8
    Plugin Contributions
    0

    help question Re: Blank page after selecting template

    OK, I did a complete reinstall and I am STILL getting a blank page. I have not uploaded a template, just using Classic....it's blank.....what could possibly be the problem?

  4. #14
    Join Date
    May 2010
    Location
    WA State
    Posts
    1,678
    Plugin Contributions
    3

    Default Re: Blank page after selecting template

    Quote Originally Posted by infinitybooks View Post
    OK, I did a complete reinstall and I am STILL getting a blank page. I have not uploaded a template, just using Classic....it's blank.....what could possibly be the problem?
    This sounds like a permissions issue, and I think you probably are going to need to contact your host.

  5. #15
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: Blank page after selecting template

    Correct. If you've set files/folders to '777' permissions but your host's server configuration doesn't allow that, then it'll give a blank screen and throw a "500" error until you reduce those permissions to levels they're willing to accept.
    https://www.zen-cart.com/tutorials/index.php?article=63
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #16
    Join Date
    Oct 2006
    Location
    Alberta, Canada
    Posts
    4,571
    Plugin Contributions
    1

    Default Re: Blank page after selecting template

    I'm seeing an error from 'weebly' stating 'your site has to be published'. By what method is Zen Cart being installed?

    Also, installing into a dir. called 'Zencart' is not a good idea, from a business point of view. If you want to install in a sub-dir (although I don't know why you would want to do that) then name it 'shop' or 'store' or something that looks / sounds more business like.

 

 
Page 2 of 2 FirstFirst 12

Similar Threads

  1. Blank Screen On Checkout After Selecting Shipping Method
    By andrewbt in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 30 Aug 2013, 12:36 AM
  2. Homepage is a BLANK PAGE after installing the template
    By sung2010 in forum Templates, Stylesheets, Page Layout
    Replies: 1
    Last Post: 7 Jun 2010, 02:40 AM
  3. Homepage is a Blank Page after installing the template
    By sung2010 in forum Templates, Stylesheets, Page Layout
    Replies: 1
    Last Post: 3 Jun 2010, 05:28 PM
  4. blank main page after template copy
    By Makoshark in forum Templates, Stylesheets, Page Layout
    Replies: 3
    Last Post: 16 Mar 2009, 10:30 AM
  5. Blank page after installing new template
    By weepantz in forum Templates, Stylesheets, Page Layout
    Replies: 19
    Last Post: 12 Mar 2009, 01:39 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg