Google Base - Suddenly throwing errors

[buildingblocks]

in your merchant center feeder configuration is your "show quantity" set to true?

[mr.chetanladdha]

Hi,

Yes its set to show qty is set to true.

Now what i did is, installed a new merchant feeder module by numinix which documentations says that it has included the availaibility atribute in it.

I installed it and created a feed. The feed did get successfully created. Out of all the products, however the feed got generated for only 127 items and they got inserted.

Now, there is a altogether new error which crops up.


XML formatting error - Error
Our system encountered an error when processing your data feed.
Learn more.
Examples: Examples:

Line Nr. Column Nr.
3,166 83


When I click on learn more,it says,

Error parsing/validating XML feed Our system encountered an error when processing your XML data feed. Please see the following Help Center topics for more information:

XML tag mismatch

Invalid RSS/Atom document format


Now, I wonder that how do i get all items to get uploaded.


Atleast I could get some breakthrough here. I guess there is a problem with the feed itself getting generated improperly or maybe somethin somewhere is truncating.

Please let me know your thoughts if anyone can help.

Regards,
Chetan

[buildingblocks]

Hi,

Yes its set to show qty is set to true.

Now what i did is, installed a new merchant feeder module by numinix which documentations says that it has included the availaibility atribute in it.

I installed it and created a feed. The feed did get successfully created. Out of all the products, however the feed got generated for only 127 items and they got inserted.

Now, there is a altogether new error which crops up.


XML formatting error - Error
Our system encountered an error when processing your data feed.
Learn more.
Examples: Examples:

Line Nr. Column Nr.
3,166 83


When I click on learn more,it says,

Error parsing/validating XML feed Our system encountered an error when processing your XML data feed. Please see the following Help Center topics for more information:

XML tag mismatch

Invalid RSS/Atom document format


Now, I wonder that how do i get all items to get uploaded.


Atleast I could get some breakthrough here. I guess there is a problem with the feed itself getting generated improperly or maybe somethin somewhere is truncating.

Please let me know your thoughts if anyone can help.

Regards,
Chetan

Turn on debug to see what messages you are give when generating a feed.

[honeypot]

Hi,
You are lucky I had the same problem. It does seem that you have installed the add on correctly. However, when you are creating the feed it does not complete because there is an error with one of your products within the feed. This could be for example if you have uploaded one of your images with an '&' symbol (which was the problem in my case). To find out exactly which product(s) are causing the problem you need to open up the feed file in internet explorer (you can also open in firefox to find the problem but you need an addon which will find the error in the source code). You should receive an error page instead of the xml feed. If you click on the link at the bottom of the error page it will tell you exactly which product is causing the issue. You can then correct it. Then reupdate the feed and repeat until all errors are resolved. On the final time you open in internet explorer you should see the xml feed instead of the error page. I am not sure if this process will work with earlier vesions of internet explorer. Once you have done this you will resolve the XML mismatch error because your feed is complete.

[mr.chetanladdha]

@ buildingblocks : Debug is ON. When i create a feed, it doesnt show any error. It is when it uploads, the error comes.

@ honeypot : You seem to be bang on target. Exactly, I do have images with & in them !!!

Let me try if what you say works !

Is your problem resolved now ?

Regards,
Chetan

[mr.chetanladdha]

Hi,

@ Honeypot : I have done as you said. Opened the feed file in IE and checked. The error i have attached as a screesnhot. You may please review. Here the product image seems that the & MAY be causing the error.

Would this necessarily mean that I have to change the image names of all images with the " & " in it ???

How did you go about this ?

Thanks,
Chetan

[RescoCCC]

Would this necessarily mean that I have to change the image names of all images with the " & " in it ???

Yes, that's what it means. Are you using an image handler add-on that is creating images with the & in the file name?

[mr.chetanladdha]

Hi,

The removal of & seems to work wonders !!!
Thanks a lot everyone.Almost 60% of the products are now uploaded.

Now, when I check the xml again, i do not get an & error, but a different error which I cannot understand.


XML Parsing Error: no element found
Location: file:///C:/Documents%20and%20Settings/Jyoti%20Ladhe/Desktop/domain_products_en2.xml
Line Number 16899, Column 8:</item>
-------^

This is the last line of the feed file generated latest.

Is there some closing tag which is missing ?

Regards,
Chetan

[honeypot]

Hi,
Yes you need to remove all the & from image links. The thumbnail was quite difficult to see but I think you also have spaces for the image links. You should definately not use any spaces within links. If you can access your images folder either through your ftp progam or webhost then you should be able to scroll down and correct all the mistakes. However, you also need to update the link from your product page to show the new link. The best way to do this is to back up the image causing the problem. Delete the image of your server. Rename the backup to an acceptable desc using letters and numbers with no spaces (use _ instead of space). Then upload the image again from your products page. It looks to me from your thumbnail that your internet explorer is showing the source code of the xml feed. If you just look at the xml feed on its own you get an error page with a link that says learn more. If you click on the learn more link then it will show you the exact product which is causing the problem within the source code. If you correct that issue and then follow the whole process again to show the next error until all the links are working.

[honeypot]

Hi,
You need to look at what is on Line Number 16899 of your xml source code to see what the error is. It would be difficult to know the exact issue without this info.